Software Engineer, Developer Relations
About the role
Apple Arcade is a family-friendly subscription gaming service on the App Store featuring 150+ games with no ads or in‑app purchases across iPhone, iPad, Mac, Apple TV, and Apple Vision Pro. The catalogue includes titles such as Madden NFL '27 Arcade Edition, Balatro+, Hello Kitty Island Adventure, and Sneaky Sasquatch. This role places you at the technical center of the developer community, working shoulder‑to‑shoulder with the studios that build for Arcade. You will be the engineer other engineers come to and represent Apple as the face of Apple Arcade engineering for game‑development partners. The position is hybrid‑based in Cupertino, CA with a duration of 12+ months.
Responsibilities
- Build deep technical expertise in the Apple‑provided framework that Arcade partner studios integrate into their titles.
- Own the integration documentation and sample code.
- Build tooling and test plans that prove an integration is correct.
- Debug alongside partner developers when behavior does not match the API.
- Serve as the primary engineering point of contact for partner developers through office hours, direct correspondence, and hands‑on support.
- Triage incoming issues, separate partner‑side integration mistakes from genuine framework bugs, and file well‑reproduced reports back to the framework engineering team.
- Turn recurring pitfalls into documentation, self‑serve tooling, and feedback that shapes the framework’s roadmap.
- Build and maintain a Unity plug‑in wrapper around the framework to ease adoption for Unity‑based Arcade titles.
Requirements
- 6‑10 years of professional software engineering experience, with meaningful mobile app platform experience; iOS strongly preferred.
- Strong Swift and/or Objective‑C skills, with solid working knowledge of Xcode, App Store distribution, and app launch and lifecycle sequencing.
- Working proficiency in Unity and C#, sufficient to build and maintain a plug‑in consumed by third‑party developers.
- Prior experience in developer relations, partner engineering, technical support, or an SDK‑integration‑facing role.
- Excellent oral and written communication skills, with the ability to turn an evolving API into clear, actionable developer guidance.
- Demonstrated ability to manage and triage a high volume of concurrent partner requests without losing quality of support.
Preferred Qualifications
- Prior experience with Apple Arcade, App Store Connect, or subscription and entitlement APIs such as StoreKit.
- Experience building SDKs, plug‑ins, or integration tooling consumed by external developers.
- Familiarity with game engines beyond Unity, including Unreal and custom or proprietary engines; a meaningful share of Arcade titles are not built in Unity.
- Prior experience working as an Apple contractor, or familiarity with Apple's internal engineering tooling.
Skills
Swift, Objective‑C, Unity, C#, Xcode, API documentation, technical support, developer relations, communication, troubleshooting, Unity plug‑in development.
Pay
$85/hr – $89/hr
Benefits
- Medical, dental, and vision coverage.
- 401K contributions.
- Paid time off (PTO) and sick leave.
- Other benefits mandated by applicable state or locality.