Software Engineer (AWS/Kubernetes) - Cloud Center of Excellence

Join a world-class team of innovative engineers dedicated to building creative digital solutions that empower colleagues and clients. At Gartner IT, you’ll drive organizational impact by delivering advanced technology solutions that power Gartner’s growth. The team fosters a culture of continuous innovation, values outcome-driven success, and believes great ideas can come from anyone.

About the role

As a member of the Cloud Centre of Excellence, you will automate and optimize IT infrastructure processes. You’ll help enhance Gartner’s service offerings by leveraging public cloud platforms and open-source technologies to deliver robust self-service capabilities.

Responsibilities

• Collaborate with cross-functional teams—including application developers, operations engineers, and architects—to understand project requirements and translate them into automated solutions.
• Support and enhance architecture, systems, processes, standards, and tools through collaboration and innovation.
• Lead technical discussions to ensure solutions are designed for secure, highly available cloud deployments.
• Design, implement, and maintain reusable compute, storage, network, and security components using Infrastructure as Code (IaC).
• Build reusable workflows and pipelines for application deployments.
• Develop automation scripts to create scalable, resilient systems and infrastructure with a focus on immutability and containerization.
• Implement and test automated backup, recovery, and disaster recovery procedures across multiple platforms.
• Utilize CAPI (Cluster API) for automating Kubernetes cluster lifecycle management.
• Champion security best practices in the Kubernetes environment by implementing robust RBAC controls, enforcing network policies, conducting regular vulnerability scans, and proactively monitoring for compliance and emerging threats.
• Create and maintain clear documentation, runbooks, operational standards, and architecture diagrams.
• Assist development teams in automating application configurations and maintaining the service catalog within the internal developer portal.
• Ensure all solutions are cost-effective and instrumented for comprehensive monitoring.
• Troubleshoot, resolve, and report issues in development, test, and production environments.
• Design and deploy scalable, highly available distributed systems.
• Continuously identify and adopt best practices to improve processes.
• Mentor product teams and junior engineers on cloud technologies and DevOps practices.

Requirements

• 2+ years of experience in AWS cloud, Kubernetes, and DevOps roles.
• Solid experience with containerized application builds and deployment orchestration using GitOps tools such as Argo CD or Flux CD.
• Proficiency in infrastructure automation and management through GitOps (Terraform or Open Tofu).
• Hands-on experience with CAPI (Cluster API) for Kubernetes cluster management is highly desirable.
• Experience with Helm chart templating for Kubernetes application packaging and deployment.
• Familiarity with cloud-native delivery tools (e.g., Argo CD/Rollouts, Kustomize, OCI) and related technologies.
• Strong scripting skills (Python, Shell, Groovy, etc.).
• AWS and Kubernetes certifications are a plus.

Skills

• Effective at managing time and meeting deadlines in a fast-paced environment.
• Excellent communicator with the ability to convey technical concepts to both technical and non-technical audiences.
• Highly organized with strong multitasking and prioritization abilities.
• Comfortable working independently as well as collaboratively within global teams.
• Curious, passionate about technology, and committed to continuous learning.

Benefits

• Competitive compensation.
• Limitless growth and learning opportunities, including leadership courses, development programs, technical courses, and certification opportunities.
• Ongoing mentorship and apprenticeship.
• A collaborative and positive culture with a diverse team of professionals.
• Opportunity to make a direct impact on company strategy.
• Hybrid work environment with flexibility to work from home and collaborate in dynamic offices.
• 20+ PTO days plus holidays and floating holidays in your first year.
• Extensive medical, dental, and vision insurance plans.
• 401K with corporate match and immediate vesting (up to $7,200 per year).
• Health-and-wellness-related allowance programs.
• Parental leave.
• Tuition reimbursement.
• Employee Stock Purchase Plan.
• Employee Assistance Program.
• Gartner Gives Charity Match.

Pay

A reasonable estimate of the base salary range for this role is $74,000 - $116,000 USD. Actual salaries may vary within the range based on factors including education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance or a role-based, uncapped sales incentive plan.