Software Engineer (AWS/Kubernetes) - Cloud Center of Excellence

About the role

As a member of the Cloud Centre of Excellence, you will play a key role in automating and optimizing IT infrastructure processes. You’ll help enhance Gartner’s service offerings by leveraging public cloud platforms and open-source technologies to deliver robust self-service capabilities.

Responsibilities

• Collaborate with cross-functional teams—including application developers, operations engineers, and architects—to understand project requirements and translate them into automated solutions.
• Support and enhance architecture, systems, processes, standards, and tools through collaboration and innovation.
• Lead technical discussions to ensure solutions are designed for secure, highly available cloud deployments.
• Design, implement, and maintain reusable compute, storage, network, and security components using Infrastructure as Code (IaC).
• Build reusable workflows and pipelines for application deployments.
• Develop automation scripts to create scalable, resilient systems and infrastructure with a focus on immutability and containerization.
• Implement and test automated backup, recovery, and disaster recovery procedures across multiple platforms.
• Utilize CAPI (Cluster API) for automating Kubernetes cluster lifecycle management.
• Champion security best practices in the Kubernetes environment by implementing robust RBAC controls, enforcing network policies, conducting regular vulnerability scans, and proactively monitoring for compliance and emerging threats.
• Create and maintain clear documentation, runbooks, operational standards, and architecture diagrams.
• Assist development teams in automating application configurations and maintaining the service catalog within the internal developer portal.
• Ensure all solutions are cost-effective and instrumented for comprehensive monitoring.
• Troubleshoot, resolve, and report issues in development, test, and production environments.
• Design and deploy scalable, highly available distributed systems.
• Continuously identify and adopt best practices to improve processes.
• Mentor product teams and junior engineers on cloud technologies and DevOps practices.

Requirements

• 2+ years of experience in AWS cloud, Kubernetes, and DevOps roles.
• Solid experience with containerized application builds and deployment orchestration using GitOps tools such as Argo CD or Flux CD.
• Proficiency in infrastructure automation and management through GitOps (Terraform or Open Tofu).
• Hands-on experience with CAPI (Cluster API) for Kubernetes cluster management is highly desirable.
• Experience with Helm chart templating for Kubernetes application packaging and deployment.
• Familiarity with cloud-native delivery tools (e.g., Argo CD/Rollouts, Kustomize, OCI) and related technologies.
• Strong scripting skills (Python, Shell, Groovy, etc.).
• AWS and Kubernetes certifications are a plus.

Qualifications

• Effective at managing time and meeting deadlines in a fast-paced environment.
• Excellent communicator with the ability to convey technical concepts to both technical and non-technical audiences.
• Highly organized with strong multitasking and prioritization abilities.
• Comfortable working independently as well as collaboratively within global teams.
• Curious, passionate about technology, and committed to continuous learning.

Skills

• Effective communication and collaboration skills.
• Technical proficiency in AWS, Kubernetes, and DevOps tools.
• Strong problem-solving and troubleshooting abilities.
• Ability to learn and adapt to new technologies and methodologies.
• Strong scripting and automation skills.

Benefits

• Competitive compensation.
• Limitless growth and learning opportunities.
• Ongoing mentorship and apprenticeship.
• Limited edition leadership courses, development programs, technical courses, certification opportunities, and more!
• A collaborative and positive culture.
• A chance to make an impact – your work will contribute directly to our strategy.
• Hybrid Work Environment.
• 20+ PTO days plus holidays and floating holidays in your first year.
• Extensive medical, dental insurance and vision plan.
• 401K with corporate match, immediate vesting.
• Health-and-wellness-related allowance programs.
• Parental leave.
• Tuition reimbursement.
• Employee Stock Purchase Plan.
• Employee Assistance Program.
• Gartner Gives Charity Match.
• And much more!

Pay

Reasonable estimate of the base salary range for this role is 74,000 USD - 116,000 USD. Actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

Schedule

Hybrid Work Environment - enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.