Software Engineer (API Tester) - Pittsburgh, PA

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

About the role

We are seeking a detail-oriented and motivated API automation tester to support the validation, certification, and release of updates to PNC ATM APIs prior to deployment in the production environment. While this role primarily focuses on API automation testing, the successful candidate will also perform hands-on manual testing on physical ATMs within the lab environment. This position is responsible for identifying defects, assessing risks, and ensuring a high-quality customer experience across all ATM software platforms.

The Software Engineer position is based in Pittsburgh, PA, supporting one of PNC’s ATM labs onsite five days per week, with potential overtime to meet business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Responsibilities

• Develop and execute automated API tests leveraging Postman, Java, and the Karate framework.
• Execute virtual testing of customer transactions using ATM simulation software to support releases.
• Conduct API test validation leveraging backend applications, and analyze logs using LogScale, Dynatrace, and related tools to identify issues.
• Assist with manual testing efforts in the lab when required to support shifting priorities.
• Use Jira daily to create, execute, and document assigned test cases.
• Identify, log, update, and track defects throughout the defect lifecycle using Jira.
• Evaluate transactional screen flows and provide constructive feedback to improve usability and customer experience.
• Develop test strategies and produce test summary reports that adhere to PNC compliance standards.
• Provides Test Lead backup support and assumes Test Lead duties as needed to ensure timeline adherence.
• Partner with the Virtual ATM Lead to develop virtual test cases and mature automated tests, leveraging JavaScript as the native language.

Requirements

• Experience as an API tester with hands-on expertise in test execution and defect management.
• Proven experience leading or supporting projects with accountability for developing test documentation.
• Hands-on experience troubleshooting API issues using logging applications.
• Expert in using JavaScript, Java, Postman, and Karate framework (preferred).
• Strong analytical, problem-solving, and multitasking skills in a fast-paced environment.
• Ability to collaborate effectively with team members and cross-functional partners, manage competing priorities, and deliver quality results across multiple initiatives.

Qualifications

• Bachelor’s degree or a comparable combination of education, job-specific certification(s), and experience (including military service).
• Typically requires 2+ years of relevant professional experience.
• Familiarity with SDLC and STLC processes (including defect lifecycle management).
• Hands-on experience developing and executing test cases—preferably using Jira.

Skills

• API Testing
• Application Development
• Business Management
• Customer Solutions
• Defects Management
• Design
• Group Problem Solving
• Manual Testing
• Process Improvements
• Release Management
• Software Solutions
• Troubleshooting
• User Experience (UX) Design
• Application Design, Architecture
• Application Development Tools
• Application Maintenance
• Application Testing
• Packaged Application Integration
• System Development Life Cycle
• Technical Troubleshooting
• Technical Writing/Documentation

Tools & Technologies

• Java, JavaScript
• Postman, Karate Framework
• LogScale, Dynatrace, Kibana
• Virtual ATM Simulator
• Jira, Confluence, Bitbucket
• Microsoft Word and Microsoft Excel (intermediate level)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include:

• Medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options.
• Employee and spouse/child life insurance.
• Short and long-term disability protection.
• 401(k) with PNC match, pension and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child/elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select programs fully paid.
• A robust wellness program with financial incentives.
• Paid time off, including:
• Maternity and/or parental leave.
• Up to 11 paid holidays each year.
• 9 occasional absence days each year, unless otherwise required by law.
• Between 15 to 25 vacation days each year, depending on career level and years of service.