Software Duplicator II - Reno, NV (Swing Shift)

About the role

At IGT, we create world-class gaming technology that powers casinos and gaming experiences around the globe. As a Software Duplicator II Operator, you'll play a critical role in our production operations by ensuring gaming software is duplicated accurately, efficiently, and in compliance with strict regulatory standards.

Responsibilities

• Execute daily software duplication activities according to production schedules and supervisor priorities.
• Operate the IGT Duplicator II system to maintain continuous production flow while minimizing equipment downtime.
• Prioritize work orders to meet daily throughput and production targets.
• Verify software versions, part numbers, and revisions before beginning production runs.
• Perform validation checks, including checksums and verification logs, to ensure software integrity.
• Immediately identify, stop, and escalate any quality or process discrepancies.
• Maintain strict control of software media, chips, and serialized components to ensure complete traceability.
• Complete production documentation accurately and in real time while following all standard operating procedures.
• Perform basic equipment troubleshooting to quickly resolve minor operational issues and escalate recurring concerns.
• Maintain a clean, organized work area that supports 5S and production excellence.
• Provide clear communication during shift handoffs and collaborate with teammates to support production goals.
• Participate in quality investigations and contribute ideas for continuous process improvement.

Qualifications

• Experience in manufacturing, electronics assembly, or another regulated production environment.
• Strong attention to detail with a commitment to producing quality work the first time.
• Ability to follow structured work instructions, standard operating procedures, and controlled processes.
• Basic computer proficiency and the ability to troubleshoot minor equipment issues.
• Strong organizational skills and accountability for meeting production goals.
• Effective communication skills and the ability to work collaboratively across shifts and production areas.

Preferred Qualifications

• Experience in gaming manufacturing or a similar regulated industry.
• Familiarity with controlled software environments and audit requirements.
• Experience working with production metrics such as throughput, yield, efficiency, or KPIs.

Keys to Success

• Produce accurate, defect-free work with a strong first-pass yield.
• Keep production equipment running efficiently while minimizing downtime.
• Maintain complete documentation and traceability for every production lot.
• Communicate proactively about production status, risks, and equipment issues.
• Take ownership of quality by identifying and resolving issues before they impact downstream operations.
• Adapt to changing production priorities while maintaining focus on safety, quality, and compliance.
• Contribute to a collaborative team environment that supports continuous improvement and uninterrupted production flow.

Benefits

At IGT, we provide a comprehensive Total Rewards program designed to support your success, both professionally and personally. This includes:

• Discretionary bonus opportunities
• Comprehensive health, dental, and vision coverage
• Paid time off and wellness programs
• Tuition reimbursement
• 401(k) with company contributions
• Additional benefits including disability coverage and identity protection

Equal Opportunity Employer

IGT is committed to fostering a diverse, equitable, and inclusive workplace that reflects the global communities and customers we serve. We strive to create an environment where all employees feel valued, respected, and empowered.