Software Development Manager, Multichannel Commerce and Fulfillment (MCCF)

About the role

The MCCF Outbound Fulfillment Tech is responsible for the tech stack and product capabilities enabling seamless outbound order fulfillment and delivery. This role involves leading the architecture, design, implementation, support, and evaluation of technology-focused tools and services.

Responsibilities

• Lead E2E architecture, design, implementation, support, and evaluation of technology-focused tools and services.
• Provide leadership and innovation in the design and implementation of services to enable new products and services.
• Evaluate complex business and technical requirements, and communicate inherent risks and solutions to technical and non-technical business owners.
• Act as point of contact for communications dealing with project deliverables, setting the expectation, managing priorities, technologies, human factors and management issues.
• Establish consistent project management processes, standards and guidelines in the execution of program wide security efforts.
• Engage enterprise wide teams as needed with focus on results.
• Balance sustaining and stability issues for a 24x7 environment with new development.
• Effectively hire, develop, and manage performance of teams of Software Engineers.

Qualifications

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8+ years of leading the definition and development of multi-tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and live site operations
• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Benefits

Amazon offers comprehensive benefits including health insurance, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. For more information, visit here.