Software Development Manager, Management Plane

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

Responsibilities

• Directly manage a group of software development engineers, including hiring, promotion, performance assessments, career development, and technical mentorship
• Work closely with engineers to build large-scale, highly distributed systems solving complex problems
• Review both design specs and code and provide feedback to engineers to insist on highest standards in terms of system design and code quality
• Drive technical strategy and architectural decisions for management API infrastructure, on-device gateways, SDK development across multiple languages (Rust, Python, Java, C/C++), and observability platforms
• Partner with leadership and customers across engineering teams, infrastructure engineers, and network operators to identify new features that can bring substantial benefits
• Prioritize feature requests to maximize contributions to our goals while maintaining the right trade-off between addressing tactical needs versus investing in strategic solutions
• Translate business requirements into engineering requirements to scope resource needs and manage multiple projects and dependencies effectively to deliver projects on schedule
• Lead sprint planning, stand-ups, and retrospectives to assign work, monitor progress, and collect feedback
• Lead the transition from reactive operational mode to proactive design leadership, establishing comprehensive design review processes and technical standards
• Manage complex dependencies across multiple teams including component teams, infrastructure teams, and network operations while maintaining delivery commitments and quality standards
• Lead team processes that enable rapid innovation while maintaining the highest standards of code quality, system reliability, security, and operational excellence
• Communicate technical vision and progress to senior leadership, translating complex technical concepts into business value and customer impact

Qualifications

• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 8+ years of leading the definition and development of multi tier web services experience
• 3+ years of Software Engineer, Software Developer, or related occupational experience
• 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using distributed programming experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams