Software Development Manager (Broadcom CA 2E)

Key Responsibilities

• Aid in overseeing the execution of customer-driven solutions for ID3, ensuring customer success and alignment with business unit objectives and product strategies.
• Support the Vice President of Technical Services to harmonize business goals, technical strategy, and product innovation.
• Lead interactions with Cloud Services for the implementation of all hosting-related services for ID3.
• Champion ID3 standard engineering practices.
• Stay current with Broadcom CA 2E, CA 2ECM, and IBM i updates.
• Oversee adherence to the end-to-end software delivery lifecycle — architecture, design, development, sign, deployment, and production support.
• Ensure high standards for software quality, performance, security, and regulatory compliance.
• Oversee production support for hosted clients – for example, on-call schedules and support, ID3 batch scheduling and processing, and IBM i LPAR utilization and capacity planning.
• Support adoption of AI/ML-based tools to enhance productivity.
• Lead, inspire, and develop software developers. Foster a culture of innovation, accountability, and continuous learning across the offshore teams.
• Communicate clear career pathways and mentorship for technical leads and emerging leaders.
• Uphold development governance frameworks for release management, change control, and code quality standards.
• Ensure compliance with Life insurance regulations and data protection mandates (e.g., privacy, SOC2, and local jurisdictional standards).
• Monitor and report on engineering KPIs/OKRs — velocity, defect rates, release predictability, and production stability.
• Lead post-mortems and continuous improvement cycles to strengthen delivery excellence and reduce systemic risks.
• Communicate complex technical strategies and trade-offs effectively to executive leadership, clients, and non-technical audiences.
• Present program progress, risks, and opportunities with clarity, confidence, and data-driven insight.
• Act as a trusted technology advisor in internal strategy sessions and external client or industry forums.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field.
• 10+ years of software development experience, including 5+ years in senior or manager-level leadership.
• Knowledge of Broadcom CA 2E (Synon).
• Basic knowledge of IBM i COBOL.
• Extensive knowledge of IBM i, System i, iSeries, or AS/400 platforms.
• Exposure to ACORD standards is a plus.
• Proven experience in delivering enterprise-scale software within the Life insurance or broader Insurtech industry.
• Strong communication, stakeholder management, and problem-solving skills.
• Demonstrated leadership presence and ability to drive alignment among cross-functional and executive partners.