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Software Development Manager, AWS HyperPlane, HyperPlane Control Plane - Scaling And Placement Team

Amazon Web Services (AWS) · Santa Clara, CA · 1 wk ago
ConsultingFull-time

About the Role

Own the control-plane services that keep HyperPlane scalable, healthy, and always available at massive scale. HyperPlane is looking for a Software Development Manager (SDM III) to grow a team of 14 engineers solving never-solved-before problems as EC2 Networking evolves.

HyperPlane is a high-throughput, low-latency, multi-tenant zonal Network Function Virtualization (NFV) platform. Networking products that millions of AWS customers rely on run on top of HyperPlane, including Network Load Balancer (NLB), NAT Gateway (NATGW), PrivateLink (PL), Gateway Load Balancer (GWLB), and Customer Hosted Endpoints. Our Control Plane Scaling and Placement (S&P) team owns the lifecycle of HyperPlane resources — balancing load across the BigMac fleet, tracking hosts, and mitigating disruptions before they reach customers.

As the Software Development Manager (SDM III), you will have a significant voice in the technical and business direction of the service and the team, and you will guide strong engineers through their careers.

Responsibilities

  • Lead and grow a team of 14 engineers building and operating high-availability control-plane services.
  • Set the technical direction for scaling, placement, heat management, and disruption mitigation across the BigMac fleet.
  • Drive the migration to the next generation of attachment management and improve attachment scalability.
  • Partner closely with EC2 Networking (EC2N) teams, owning the interaction between the control plane and the services that depend on it.
  • Deliver real customer value while raising the bar on operational excellence.

A day in the life:

  • Grow your engineers and shape where the technology goes next through one-on-one meetings, career discussions, and technical decision-making support.
  • Participate in design discussions to maintain system speed and reliability as demand increases.
  • Clear roadblocks to enable steady progress on rebuilding core platform components for future scale.
  • Collaborate with partner teams to align priorities, manage dependencies, and plan for new use cases and scale.
  • Address disruptions by investigating root causes, restoring customer health, and implementing safeguards.
  • Set long-term team direction, including investment priorities and resource allocation.

Requirements

  • 3+ years of engineering team management experience.
  • 7+ years of working directly within engineering teams.
  • 3+ years of designing or architecting (design patterns, reliability, and scaling) of new and existing systems.
  • 8+ years of leading the definition and development of multi-tier web services.
  • Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations.
  • Experience partnering with product or program management teams.

Preferred Qualifications

  • Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy.
  • Experience in recruiting, hiring, mentoring/coaching, and managing teams of Software Engineers to improve their skills and effectiveness.

Benefits

Amazon offers comprehensive benefits including:

  • Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans).
  • Employee Assistance Program (EAP) and Mental Health Support.
  • Medical Advice Line and Flexible Spending Accounts.
  • Adoption and Surrogacy Reimbursement coverage.
  • 401(k) matching.
  • Paid time off and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

The base salary range for this position in Santa Clara, CA is $212,700.00 - $287,700.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

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