Software Development Engineer III

Job Summary

We are Optimum, a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States. The Product Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them.

Responsibilities

• Contribute to our software development tools roadmap, accelerating our development teams.
• Execute on implementing our tools roadmap that includes a CI/CD pipeline that will be leveraged by the software development teams across the organization to support our broadband, video, mobile and customer support applications.
• Implement tools to identify, document and track software defects. Work closely with the development teams to resolve issues and ensure timely fixes.
• Introduce capabilities to do effective A/B testing of releases across test populations.
• Lead process improvement initiatives to enhance testing practices, tools, and metrologies.
• Implement tools to monitor and report on key quality metrics, including defect rates, test coverage and test execution progress.
• Analyze metrics to identify areas for improvement.
• Leverage developer tools and test automation to transform our software release processes and enable the development teams to get capabilities to customers faster.
• Use and customize out of the box tools to instrument and monitor systems.
• Contribute to a structured knowledge base that allows teams to create, maintain and extend documentation for all our developer tools and processes.
• Establish and gain acceptance for Key Results indicated by our development pipeline and automation test frameworks.
• Use prototypes and proof of concepts as the primary tools for deep and detailed explorations of architecture and software designs.
• Go-to advocate for developer tools in the organization.
• Continue to make Optimum a Developer Friendly Environment.

Qualifications

• Bachelor’s degree in computer science or equivalent
• Minimum 7 years of software development engineering experience
• Expertise in programming languages such as Python, Java, or Golang.
• Familiarity with AI Tools and AI First mindset
• Proficient in the Google Cloud environment.
• In-depth understanding of software development methodologies and modern DevSecOps practices.
• Proficiency in automating test cases (unit, functional, and end-to-end tests).
• Proven experience implementing and optimizing CI/CD pipelines (e.g., GitLab CI/CD, GitHub Actions).
• Experience with IaC tools like Terraform/Ansible.
• Skilled in developing and maintaining test automation frameworks using tools like Selenium or Cypress.
• Knowledgeable in monitoring and observability tools like Prometheus, Grafana, and Splunk.
• Experience with defect tracking systems like JIRA.
• Strong understanding of version control systems (Git).
• Hands-on experience with methodologies like test-driven development (TDD), A/B testing, and continuous testing.
• Proven experience in leading process improvement initiatives and integrating meaningful testing metrics.
• Solid grasp of software quality metrics, including defect rates and test coverage.
• Experience in software architecture and design principles.
• Capability to create proof-of-concept prototypes to validate technical solutions.
• Skilled in collaborating with cross-functional teams to encourage tool and process adoption.
• Strong analytical abilities for diagnosing and resolving technical challenges.
• Passionate about fostering a developer-friendly environment and encouraging team collaboration.
• Intuitive understanding of software design with a commitment to learning from diverse teams and projects.
• Experience optimizing data formats and handling data locality for performance improvements.
• Proven expertise in identifying and resolving performance and data-related issues.
• Contributed to creating and maintaining corporate technology policies.