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Jobs · Consulting · Washington

Software Development Engineer II, Devices & Services Trust CX Innovations

Amazon · Bellevue, WA · 1 wk ago
ConsultingFull-time

About the role

The Amazon's Devices & Services Trust CX Innovations team builds responsible AI for consumer devices. We deliver privacy-first, accessible, and trustworthy AI experiences across Amazon's device ecosystem—Alexa, Echo, and ambient computing products. Our mission is to push the boundaries of generative AI innovation while maintaining Amazon's high bar for customer trust, privacy, inclusion, and accessibility. This team builds foundational systems and consumer-facing features that enable trustworthy AI experiences at scale. They partner with our Product Manager-Technical to design privacy-preserving AI architectures, responsible AI frameworks, and accessibility features. They tackle complex technical challenges at the intersection of AI innovation and customer trust.

Responsibilities

  • Architect on-device vs. cloud processing trade-offs that optimize for privacy and performance
  • Design and implement federated learning and differential privacy techniques for hybrid AI architectures
  • Develop AI evaluation frameworks to measure model quality, safety, and bias across diverse customer populations
  • Build observability and monitoring systems for AI performance, hallucination detection, and trust metrics
  • Create explainable AI interfaces and transparency controls that show customers what data is used and how
  • Implement WCAG 2.1 AA and Section 508 compliance for AI-powered interfaces across voice, visual, and multimodal experiences
  • Build privacy dashboards and consent management frameworks that give customers control

Qualifications

  • 3+ years of non-internship professional software development experience
  • 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
  • 1+ years of software development engineer or related occupational experience
  • 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
  • 1+ years of Object Oriented Design experience
  • Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
  • Experience programming with at least one software programming language

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

Base salary range for this position: $143,700.00 - $194,400.00 USD annually

Schedule

Not specified

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