Software Development Engineer II, Analytics ADC

About the role

The Analytics ADC Developer Experience team is at the forefront of delivering AWS Agentic AI cloud services to our customers in classified environments. We are dedicated to pushing the boundaries of what is possible in this rapidly evolving field, leveraging the power of cloud computing and the latest advancements in data technologies. With a focus on expanding Agentic AI services across US ADC and GovCloud regions, driving automation investments, and delivering open-source solutions, we are at the forefront of modernization. Our teams are innovating new ways of building massively scalable distributed systems and delivering the next generation of cloud computing with Amazon Q products like Q Business, Q Developer and Kiro.

We are seeking a Software Development Engineer who can think big and simplify solutions to complex problems, all while ensuring our customers continue to have the best experience possible! A successful Software Development Engineer joining the team will be an innovator, building solutions and working closely with Amazon's largest and most demanding government customers to address their specific needs across a suite of services in classified environments. They will drive the resolution of technical issues and work diligently to improve the customer experience.

Responsibilities

• Develop, build, and operate AWS Agentic AI services that enable customers to optimize their data.
• Support services running in GovCloud and US ADC regions.
• Dive deep to resolve operational challenges.
• Innovate to automate operational tasks.
• Build open source solutions for our customers.
• Support execution of various security campaigns (blocked software, host patching) and parity programs.
• Work cross functionally to foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues.
• Build tools in Java or solve complex system problems in Python.
• Build and deploy solutions across thousands of devices.
• Improve and streamline processes to allow for work on a massive scale.
• Influence technical strategy and architectural decisions within the team and with partner teams and make data-driven decisions.
• Bring best practices in operational and engineering excellence by actively contributing to ticket resolution, infrastructure improvements, and service deployments.
• Show leadership on strong Bias for Action, Invent and Simplify, Insist on the Highest Standards, and Deliver Results.

Basic Qualifications

• Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional).
• 3+ years of non-internship professional software development experience.
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.
• Experience programming with at least one software programming language.
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above.

Preferred Qualifications

• Bachelor's degree in computer science or equivalent.
• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience.
• 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience.
• Current, active US Government Security Clearance of TS/SCI with Polygraph.

Skills and attributes

• Strong Linux & Networking Fundamentals: deep experience working with Linux, preferably in a large scale, distributed environment; understanding of networking technology and how servers and networks inter-relate; ability to take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues.
• Strong problem-solving: love leading teams to solve difficult technical problems related to AWS service builds and operations in US government environments; solid understanding of systems design, operations, automation, and process improvement.
• Think Big: work on projects building and deploying solutions across GovCloud and US ADC regions; build a culture to improve and streamline processes to allow for work on a massive scale.
• Love to code: solid understanding of software development methodology and know how to use the right tool for the right job.

A day in the life

As a Software Development Engineer, you will build innovative solutions, expand services to meet the demands of US government customers, and improve our operations to provide resiliency and the best experience for our customers. You influence technical strategy and architectural decisions within the team and with partner teams and make data-driven decisions. You bring best practices in operational and engineering excellence by actively contributing to ticket resolution, infrastructure improvements, and service deployments.