Software Developer - Provisioning (Back End, Java)

Company Overview: NISC develops and implements enterprise-level and customer-facing software solutions for over 1200+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 20+ years, and we are looking for qualified individuals to join our team. Our Members have over 18 million end customers (residential customers and businesses who receive power, internet, television and/or telephone services) that they serve. Our enterprise software solution enables our Members to compete effectively in the industry, while excelling in customer service. Position Overview: Implementing NISC's Provisioning application – this provides provisioning and auditing capabilities from NISC to various telephone switches, television head ends, access software, and other third-party software applications. This position will work with the member/customer to effectively implement the applications. This includes working with a project manager to manage project timelines, communicating with internal and external individuals of project expectations, and configuring the application via creating or modifying the necessary interface code and applications options. It also includes analyzing the data from the member/customer's current system to ensure that it is properly converted into the NISC software. Work Schedule: Hybrid (after an initial 6 month training period) from either of these office locations: Cedar Rapids, IAMandan, ND Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as neededRequired Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose Essential Functions: Performs basic research, design and development of software systemsUtilizes NISC best practice for specific existing device implementationsWorks with Members on pre-sales calls to confirm standard implementation requirementsResearches, analyzes, and resolves basic to moderately complex software maintenanceProvides superior customer support to internal and external customers in all encountersParticipate in discussions involving software designParticipate in code reviews; utilizes code reviews to improve quality of codeIdentify gaps in features and functionality in software and oversee resolutionFollows all established software implementation methodologies and proceduresPerforms quality testing as it relates to system integration dependent on the tasks assignedLeverage generative AI tools and technologies to enhance productivity, creativity and problem-solving within the scope of the role. Prepare and complete implementation documentsAssists customers in all aspects of implementation including troubleshooting, training, and on-going supportReviews and prioritizes assigned change requestsOther duties as assignedCommitment to NISC's Statement of Shared Values Desired Job Experience: Strong customer orientationBasic knowledge of Linux and Microsoft WindowsExcellent research and problem-solving skills with a strong attention to detailExcellent verbal and written interpersonal and communication skillsFamiliarity with JavaAbility to organize and prioritizeAbility to work independently, as well as in a team environmentAbility to interact in a positive manner with internal and external contactsBasic programming skills requiredFamiliarity with programming concepts such as expect4j, XML, SOAP, REST, etc.Familiarity with Application Programming Interfaces (API)Familiarity with .XSLT scripting and/or AWK scriptingCommitment to NISC's Statement of Shared Values Desired Education: Bachelor's Degree in a Computer Science, MIS, Information Systems, or related field. Minimum Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit. Disclaimer: Management may modify this job description by assigning or reassigning duties and responsibilities at any time. Key Words: Java Development | Telecommunications Software | Implementation Specialist | Linux Administration | Rest APIs | XML | Software Testing | Customer-Focused | Project Coordination