Software Dev Engineer III, ICON

Description

Do you want to ensure a delightful shopping experience for millions of Amazon.com customers every day? The Intelligent Cloud Hosting (ICON) team is looking for a Senior Software Development Engineer who is passionate about working on the development of innovative software products that will help boost engineers' productivity in Amazon and improve services' posture towards security, availability, efficiency, compliance, and maintainability. The team builds systems that apply generative AI and agentic architectures to automate infrastructure operations at scale. We aim to eliminate vast quantities of undifferentiated and often tedious work for Amazon development teams - our opportunity for impact to tens of thousands of developers is enormous.

Key job responsibilities

• Lead the design, implementation, and successful delivery of large-scale services that apply generative AI to automate infrastructure operations.
• Influence your team's technical and business strategy by making insightful contributions to team priorities and approach.
• Work side-by-side and collaborate with strategic technical stakeholders and customers to develop new products that meet the needs of the Amazon e-Commerce platform.
• Design and build systems that use generative AI and agentic architectures to solve complex operational problems at scale.
• Partner with multiple teams to come up with novel ways to make our retail website more secure and available for Amazon customers.
• Solve complex yet fun challenges by looking at the big picture while diving deep.

What does it take to succeed in this role?

• Proven software engineering skills, with experience creating and launching large-scale distributed systems with the help of a team.
• Experience building production systems that integrate generative AI into real-world workflows is strongly valued.
• Versatile, able to thrive in a dynamic, entrepreneurial environment, and eager to mentor junior engineers.
• Mature, impeccable judgment, and the ability to influence and lead are essential to success in this role.
• Data-driven and analytical, able to clearly and effectively communicate (written as well as verbally) across organizations and up to senior leadership.
• Creative, responsible, and able to dig deep into AWS emerging technologies including Bedrock, Step Functions, and generative AI services.
• A deep mastery of programming languages, distributed system design, and performance, and curiosity about applying generative AI to solve real problems at scale.

Responsibilities

• Work with the team to help drive business decisions.
• Design, implement, test, deploy, and maintain innovative software solutions to drive services optimizations, cost, and security.
• Provide insightful code reviews and take ownership of outcomes.
• Use software engineering best practices to ensure a high standard of quality for all of the team deliverables.
• Write high-quality distributed system software.
• Work in an agile, startup-like development environment, where you are always working on the most important stuff.

About The Team

The ICON team hosts Amazon websites and backend platform services that power the customer experience. We abstract and centralize the Infrastructure management from service teams, bring agility to business processes, and manage infrastructure of 100s of Tier-1 services. The ICON team is located within the Intelligent Control (ICC) organization who owns connecting our worldwide websites and other consumer experiences such as Kindle, Amazon Video, and Alexa to the internet, as well as ensuring the highest level of availability, security, and privacy of the web services that power the experience we deliver to our customers worldwide.

Basic Qualifications

• 5+ years of non-internship professional software development experience.
• 5+ years of programming with at least one software programming language experience.
• 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience.
• Experience as a mentor, tech lead, or leading an engineering team.

Preferred Qualifications

• Bachelor's degree in computer science or equivalent.