Software & Data Associate

Responsibilities

• Learn and become the in-house go-to person for the software platforms we use, including Xactimate, QuickBooks Online, iCat inventory software, PSA Proven Jobs by Canam, and our Esporta IS-4200 textile cleaning system
• Perform accurate and timely data entry across systems (jobs, estimates, inventory, time, invoices)
• Check that data is consistent between platforms and clean up errors or gaps when you find them
• Help prepare and submit invoices in QuickBooks Online and insurance carrier portals
• Keep job and inventory records in iCat accurate and up to date from pack-out through pack-back
• Pull weekly and monthly reports (job costing, labor, revenue, AR aging, etc.) using Excel or Google Sheets
• Help build and maintain simple dashboards for the owner and project manager
• Support the estimating process by learning Xactimate and helping build macros and templates
• Document how we use our software (step-by-step guides and checklists) so the whole team can follow the same process
• Provide basic day-to-day tech support: user accounts, printers, email, mobile devices; coordinate with outside IT vendors when needed
• Support the bookkeeper and CPA by pulling exports and organizing records
• Look for opportunities to reduce repetitive work and suggest better ways to do things

Qualifications

• A desire to serve your community and be a team player
• Strong comfort and curiosity with technology — you enjoy learning new apps and figuring out how things work
• Comfortable with Microsoft Excel or Google Sheets (basic formulas at minimum; willingness to learn pivot tables, lookups, and charts)
• High attention to detail — you notice when something does not add up
• Good written and verbal communication skills
• Strong organizational and time management skills
• Ability to work independently, follow through, and ask good questions when stuck
• Reliable and dependable — shows up on time and does what they say they will do
• Valid driver's license and a clean driving record

What We Do

Blue Kangaroo PACKOUTZ is a comprehensive contents cleaning and restoration company. We’re focused on utilizing industry best practices for the handling of personal and business assets. Our work is so important because we’re restoring what people value most. Clients seek out Blue Kangaroo PACKOUTZ after fire, water, mold, or other damage—it’s a very sensitive situation they’re facing, so we work hard to make the restoration process seamless and stress-free.

Who We Hire

We look for individuals with skills such as truck driving, warehousing, sewing, woodworking, crafting, cleaning, and other restoration-related activities. We also know that not everyone comes to us with these skills. That’s why we put each specialist—those with or without training—through an in-depth and comprehensive training program. Each Blue Kangaroo PACKOUTZ member learns the entire contents restoration process while honing in on their specific cleaning or restoration skills. It’s all a part of our ongoing support and training experience.

Compensation

$20.00 - $25.00 per hour