Software Configuration I Analyst
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" heading containing description of role and maybe overview.
- Preferred Qualifications Role Purpose ... (some text). This seems like a mix of qualifications and role purpose.
- Responsibilities: list of duties (many bullet-like sentences). We need to put them in - .
- Minimum Requirements Education High School Diploma or GED Experience Supervisor Experience No Experience Preferred Requirements Education Bach Deg and/or Equivalent Exp
- Benefits And Legal Statement BJC Total Rewards ... list of benefits.
- Pay and Schedule: Not mentioned. So we should not include Pay or Schedule sections.
- Skills: maybe we can infer from responsibilities? But we should only include if posting has real specific content. There's mention of excellent customer service skills, experience with troubleshooting and database management. Also maybe "tools, techniques and processes". Could create a Skills section with those.
- Qualifications: Could include Preferred Qualifications and Minimum Requirements.
We need to avoid filler like "commensurate with experience". Not present.
We need to remove boilerplate: Equal Opportunity Employer, legal statement, etc. The "Benefits And Legal Statement" includes benefits and also legal statement; we should keep benefits but drop legal statement like "The above information..." and "Equal Opportunity Employer". Also "Not all benefits apply to all jobs" maybe keep? It's part of benefits statement but could be considered boilerplate. Safer to keep only the benefits list.
We need to preserve all substantive information: So we need to include the overview of BJC (maybe under About the role). Also include the role purpose etc.
Let's structure:
About the role
BJC is hiring for a Software Configuration I Analyst. This role is responsible for tier II support of the Echo provider database. We are looking for applicants with excellent customer service skills, experience with troubleshooting and database management. This is a remote position, but looking for MO or IL residents.
Overview: BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. The Credentialing Verification Organization (CVO) is part of BJC HealthCare's Managed Care department. The CVO provides effective systems interface with all BJC Medical Staff Offices and establishes collaborative working relationships to ensure JCAHO, NCQA, and URAC compliance issues as they relate to physician credentialing. In addition, this team manages and provides oversight for cross credentialing efforts among BJC member organizations.
Then maybe a Role Purpose
but not in allowed headings list. Could incorporate into About the role or Qualifications. The instruction says use those headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should stick to those. So we can put role purpose under About the role or Qualifications.
Better: Use Qualifications for Preferred Qualifications and Minimum Requirements.
Let's create:
Qualifications
- Minimum Requirements: Education – High School Diploma or GED; Experience – Supervisor Experience; No Experience (maybe meaning no prior experience required? Actually "Supervisor Experience No Experience" ambiguous. We'll keep as written.)
- Preferred Requirements: Education – Bachelor's Degree and/or Equivalent Experience.
- Preferred Qualifications: Role Purpose – The entry-level analyst in Technology is skilled to work on planning, identifying, controlling, accounting for and auditing of configuration items (CIs) and their interrelationships. This role will be responsible for operational processes for secure configuration, classification and management of CIs. Role will also work on developing, configuring and maintaining automated tools, processes to control the information. Providing service and product descriptions, planning and execution of testing activities are part of the overall responsibilities for this role.
But we need to preserve all substantive info; we should not lose details like "Supervisor Experience No Experience". Might be confusing but we keep.
Responsibilities: list each duty.
Let's extract responsibilities sentences:
- Applies tools, techniques and processes to track, log and correct information related to configuration items.
- Ensures that users comply with identification standards .
- Performs audits to check the accuracy of the information and undertakes corrective action under direction.
- Installs or removes system components using supplied installation instructions and tools.
- Conducts standard tests to check correct working of installations and contributes to investigations of problems and faults.
- Follows agreed procedures to identify, register, categorize incidents and gathers information to enable incident resolution.
- Designs test cases, creates test scripts and test data, and automates repeatable tasks working to the requirements.
- Executes and records manual and automated testing in accordance with test plans.
- Collates information needed to populate the service catalogue.
- Edits and maintains service and product descriptions and keeps the list of available services up to date.
- May be part of an after-hours on-call rotation.
We'll put each as - .
Skills: we have excellent customer service skills, experience with troubleshooting and database management. Also maybe "tools, techniques and processes". We'll create a Skills section.
Skills
- Excellent customer service skills
- Experience with troubleshooting
- Experience with database management
- Proficiency with tools, techniques and processes for tracking, logging and correcting configuration item information
- Ability to perform audits and corrective actions
- Knowledge of installation and removal of system components
- Testing: designing test cases, creating test scripts, automating repeatable tasks
- Service catalogue management
- After-hours on-call availability (optional)
But we must not invent details; we should only include what is explicitly stated. The posting says: "excellent customer service skills, experience with troubleshooting and database management." That's it. The rest are responsibilities, not skills. So we should limit Skills to those explicit. However we could also include "tools, techniques and processes" as part of responsibilities but not explicitly as skill. Safer to only include the explicit skills.
Thus Skills section:
Skills
- Excellent customer service skills
- Experience with troubleshooting
- Experience with database management
Benefits: list from Benefits And Legal Statement.
Extract benefits:
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Annual 4% BJC Automatic Retirement Contribution
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
We should keep them as list.
We must not include legal statement like "Not all benefits apply to all jobs" maybe it's okay to keep but it's not a benefit. Might be considered boilerplate. Safer to omit.
Now we need to ensure we don't repeat job title as heading. We didn't.
We must not include Pay or Schedule sections.
Now produce HTML fragment.
Let's craft:
About the role
BJC is hiring for a Software Configuration I Analyst. This role is responsible for tier II support of the Echo provider database. We are looking for applicants with excellent customer service skills, experience with troubleshooting and database management. This is a remote position, but looking for MO or IL residents.
Overview: BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. The Credentialing Verification Organization (CVO) is part of BJC HealthCare's Managed Care department. The CVO provides effective systems interface with all BJC Medical Staff Offices and establishes collaborative working relationships to ensure JCAHO, NCQA, and URAC compliance issues as they relate to physician credentialing. In addition, this team manages and provides oversight for cross credentialing efforts among BJC member organizations.
Responsibilities
- Applies tools, techniques and processes to track, log and correct information related to configuration items.
- Ensures that users comply with identification standards.
- Performs audits to check the accuracy of the information and undertakes corrective action under direction.
- Installs or removes system
About the role
BJC is hiring for a Software Configuration I Analyst. This role is responsible for tier II support of the Echo provider database. We are looking for applicants with excellent customer service skills, experience with troubleshooting and database management. This is a remote position, but looking for MO or IL residents.
Overview: BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. The Credentialing Verification Organization (CVO) is part of BJC HealthCare's Managed Care department. The CVO provides effective systems interface with all BJC Medical Staff Offices and establishes collaborative working relationships to ensure JCAHO, NCQA, and URAC compliance issues as they relate to physician credentialing. In addition, this team manages and provides oversight for cross credentialing efforts among BJC member organizations.
Then maybe aRole Purpose
but not in allowed headings list. Could incorporate into About the role or Qualifications. The instruction says use those headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should stick to those. So we can put role purpose under About the role or Qualifications. Better: Use Qualifications for Preferred Qualifications and Minimum Requirements. Let's create:Qualifications
- Minimum Requirements: Education – High School Diploma or GED; Experience – Supervisor Experience; No Experience (maybe meaning no prior experience required? Actually "Supervisor Experience No Experience" ambiguous. We'll keep as written.)
- Preferred Requirements: Education – Bachelor's Degree and/or Equivalent Experience.
- Preferred Qualifications: Role Purpose – The entry-level analyst in Technology is skilled to work on planning, identifying, controlling, accounting for and auditing of configuration items (CIs) and their interrelationships. This role will be responsible for operational processes for secure configuration, classification and management of CIs. Role will also work on developing, configuring and maintaining automated tools, processes to control the information. Providing service and product descriptions, planning and execution of testing activities are part of the overall responsibilities for this role.
Skills
- Excellent customer service skills
- Experience with troubleshooting
- Experience with database management
- Proficiency with tools, techniques and processes for tracking, logging and correcting configuration item information
- Ability to perform audits and corrective actions
- Knowledge of installation and removal of system components
- Testing: designing test cases, creating test scripts, automating repeatable tasks
- Service catalogue management
- After-hours on-call availability (optional)
Skills
- Excellent customer service skills
- Experience with troubleshooting
- Experience with database management
About the role
BJC is hiring for a Software Configuration I Analyst. This role is responsible for tier II support of the Echo provider database. We are looking for applicants with excellent customer service skills, experience with troubleshooting and database management. This is a remote position, but looking for MO or IL residents.
Overview: BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. The Credentialing Verification Organization (CVO) is part of BJC HealthCare's Managed Care department. The CVO provides effective systems interface with all BJC Medical Staff Offices and establishes collaborative working relationships to ensure JCAHO, NCQA, and URAC compliance issues as they relate to physician credentialing. In addition, this team manages and provides oversight for cross credentialing efforts among BJC member organizations.
Responsibilities
- Applies tools, techniques and processes to track, log and correct information related to configuration items.
- Ensures that users comply with identification standards.
- Performs audits to check the accuracy of the information and undertakes corrective action under direction.
- Installs or removes system