Software Applications Engineer (Salesforce)

Essential Duties And Responsibilities

• Build: Construct robust, scalable solutions on the Salesforce Platform, focusing on Sales Cloud, Service Cloud, and Field Service Lightning (FSL).
• Deep FSL Customization: Go beyond standard configuration. You'll implement and enhance advanced FSL functionalities, including complex scheduling and dispatching logic, work order automation, service console optimization, and custom mobile flows for our field technicians.
• Application Development (Apex & LWC): Modern Frontend: Create highly interactive and performant user interfaces using Lightning Web Components (LWC), adhering to best practices for accessibility and reusability. Robust Backend: Develop complex business logic using Apex classes, triggers, and asynchronous processing (Batch, Queueable, Schedulable Apex).
• Code Quality: Champion Salesforce coding standards and best practices.
• System Integration: API-Led Integration: Implement resilient integrations between Salesforce and external systems (ERPs, proprietary tools) using REST/SOAP APIs. Middleware Expertise: Leverage integration platforms and tools like MuleSoft to ensure seamless, high-volume data synchronization and process orchestration across the enterprise.

Qualifications

• 5+ years of hands-on Salesforce development and architecture experience in large, complex organizations.
• Proficiency in Apex and Lightning Web Components (LWC).
• Experience with Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL) implementation and customization.
• Strong understanding of the Salesforce platform's architecture, including its security model, data model, and governor limits.
• Experience with system integration using tools and protocols like REST, SOAP, and middleware (MuleSoft preferred).
• Highly Desired Salesforce Certifications: Platform Developer II, Service Cloud Consultant, Experience Cloud Consultant, and/or Field Service Consultant are major assets.
• DevOps Acumen: Familiarity with modern development tools and CI/CD pipelines (e.g., Git, SFDX, Copado).

Pay

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.