Software and Integration Architect

Summary

As a Software and Integration Architect at Smarsh, you will define and execute the software and integration architecture that connects Smarsh’s operational systems and 12+ product platforms. This role blends general software and cloud architecture with integration architecture, requiring strong system design skills across backend services, cloud infrastructure, and user-facing applications.

Responsibilities

• Lead the design and build of scalable, cloud-native architectures leveraging AWS services, microservices-based designs, distributed systems, and modern web applications.

• Own the architecture, standards, and delivery for all integrations across IT and Operations, built primarily on AWS and MuleSoft with Python as the core language.

• Own the systems that support provisioning, billing, telemetry, product usage tracking, and revenue streams across Smarsh’s product ecosystem.

• Design cloud-native, microservices-based architectures with clear service boundaries, scalable communication patterns, and fault tolerance.

• Lead hands-on development of backend services and integration components using Python, AWS Lambda, MuleSoft, and other cloud-native and integration technologies.

• Guide the architecture of modern, user-facing web applications, partnering with the team to deliver polished, performant experiences backed by clean API contracts.

• Define, advance, and set the standard for our AI-SDLC methodology, using AI coding tools such as Claude, ChatGPT, Ollama, and other leading and open-source options as a core part of the development lifecycle, and establishing patterns and guardrails for safe, consistent AI-assisted development.

• Architect and build AI tooling that extends AI capabilities into the team’s workflows, including Claude plugins and MCP (Model Context Protocol) servers.

• Own the cloud infrastructure lifecycle using infrastructure-as-code, and define CI/CD and release engineering practices with automated testing, deployment safety, and rollback strategies.

• Lead observability and operational readiness across systems, including metrics, logging, tracing, alerting, and cloud cost awareness.

• Translate architectural designs into clear Jira epics, stories, and tasks, and guide technical prioritization in collaboration with Engineering leadership within Agile delivery.

• Design testing strategies for large, distributed systems, including integration, end-to-end, performance, and failure scenario testing.

• Provide architectural direction and technical mentorship across the team, and establish and maintain software and integration architecture standards, governance, and best practices.

Requirements

• 10+ years of experience in software and integration architecture, including significant ownership of large-scale, distributed systems.

• Expert-level AWS and software architecture experience, including designing and building production systems using services such as Lambda, API Gateway, S3, RDS/DynamoDB, ECS/EKS, Step Functions, and event-driven components.

• Proficiency in Python for building services, automation, and integration logic, with a genuine willingness to be hands-on-keyboard; experience with other object-oriented languages (e.g., Java, C#) is a plus.

• Strong experience designing and delivering modern web applications, with fluency in current front-end frameworks and patterns (e.g., React or similar), component-driven architecture, and the practicalities of building responsive, accessible user experiences on top of well-designed APIs.

• Track record building production integrations on AWS and on enterprise integration platforms such as MuleSoft, with a clear understanding of how a dedicated integration platform fits alongside a cloud-native AWS ecosystem.

• Demonstrated fluency with AI coding tools (e.g., Claude, ChatGPT, Ollama, and other leading and open-source options) as part of an AI-first development workflow, with a track record of bringing new tools into team practice; experience building Claude plugins or MCP servers is a plus.

• Deep understanding of microservices architectures, including service decomposition, API design, asynchronous messaging, resiliency, and scalability patterns.

• Experience designing secure, scalable APIs and integration patterns (REST, event-driven, batch), with a strong grounding in authentication, authorization, and data protection.

• Hands-on experience with infrastructure-as-code (Terraform, AWS CDK, or CloudFormation) and CI/CD pipelines with a focus on deployment safety and automation.

• Experience with observability tooling (e.g., CloudWatch, Datadog, Prometheus, OpenTelemetry) and with containerization and orchestration (Docker, ECS/EKS/Kubernetes).

• Familiarity with event streaming and asynchronous messaging (e.g., Kafka, SNS/SQS, EventBridge) in distributed systems.

• Proven ability to decompose architectures into well-structured Jira work that development teams can execute in parallel, within Scrum or similar Agile frameworks.

• Excellent communication and collaboration skills with technical and non-technical stakeholders, and the ability to drive architecture decisions with a high degree of autonomy.

Qualifications

• AWS Certified Solutions Architect (Associate or Professional) is preferred.

• MuleSoft Certified Integration Architect is a nice to have.

• Experience working in SaaS, platform, or data-intensive environments is preferred.

Benefits

Competitive salary range: $165,000 - $185,000 per year.

Additional benefits may include:

• Health insurance

• Retirement plans

• Flexible work arrangements

• Professional development opportunities

Pay

$165,000 - $185,000 a year

Schedule

Nightly shift