Software Analyst / Developer, Emerging Talent Intern (Fall)

About the role

The Fleet Technologies Group leads a portfolio of innovative projects focused on enhancing operations, customer communications, and depot operations. This role focuses on enhancing and supporting several key enterprise applications—including Bus Time, Bus Trek, Yard Trek, and Transit Signal Priority—which require ongoing updates, maintenance, and feature development, with plans to introduce new projects. The intern will primarily contribute to developing, upgrading, analyzing, or maintaining aspects of one or more of these applications. Additional responsibilities may include conducting operations analyses to support process improvements and quality control, developing ad hoc and automated reporting solutions, prototyping software tools, aggregating or analyzing data, and occasionally preparing presentations or assisting with targeted research tasks.

Responsibilities

• Collaborate on designing new features, reports, or analytical tools for the applications.
• Write, test, demonstrate, and deploy code for new features or fixes.
• Diagnose and resolve bugs or edge‑case issues in existing codebases.
• Draft or update documentation for features, fixes, and workflows.
• Assist in configuring and maintaining server environments, applications, or containers on Amazon Web Services (AWS).
• Perform ad hoc data collection or develop automated tools to extract data from existing systems.
• Analyze collected data to identify performance trends and provide operational insights.
• Present findings and propose actionable recommendations.
• Contribute to projects such as Bus Trek (vehicle information web platform for real‑time fleet tracking), Yard Trek (enterprise bus assignment application), and Transit Signal Priority (TSP) system that enables equipped buses to communicate with traffic controllers to improve travel efficiency.
• Occasionally support other tools, applications, or presentations related to existing projects or new pilot efforts, often as data‑driven mini‑projects to improve visualization, analytics, or operational performance.

Requirements

• Proficiency in Microsoft Office Suite is required.
• Strong organizational, analytical, and communication skills.
• Ability to work well under pressure and prioritize tasks effectively.
• Keen eye for detail and ability to work independently while being an active team player.

Qualifications

• Matriculated in a graduate program in good standing with at least a 2.8 GPA.
• Preferred majors: Computer Engineering, Electrical Engineering, Computer Science, Software Engineering, or related field.
• Must be authorized to work in the United States at the time of application.
• Transcript must be submitted.

Pay

Hourly Rate: $21.00 (Graduate)

Schedule

All internship positions are onsite and require regular, in‑person attendance at the designated work location.