Software Analyst

Job Responsibilities

• Develop a deep understanding of the Bizowie Cloud ERP product and customers' diverse business needs and requirements
• Demonstrate product knowledge by completing complex project work
• Diagnose, research and analyze customer issues and requests
• Stay current on new system releases and functionality
• Create product specifications that serve as a blueprint for the development team to build out new features or functionality
• Design, document and execute test plans and procedures to ensure that all aspects of the software are thoroughly tested before deployment
• Demonstrate ability to document customer facing materials for new features and functionality

Qualifications

• 2+ years experience in an analytical role
• Self-starter with the ability and willingness to learn complex products and business processes
• Exceptional critical thinking skills
• Excellent time management and project planning skills
• Highly technically adept, experienced with web applications
• Excellent verbal and written English communication
• Experience with accounting concepts, manufacturing/distribution a plus
• Forward thinker who consistently works to streamline and better orchestrate process

Location

Remote, US