SoftPro Select Expert for Customer Configurations

About SoftPro

SoftPro is the nation’s leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro’s technology solutions are trusted by thousands of law firms and title companies across the country and play an essential role in residential and commercial real estate transactions. Our headquarters is in Raleigh, North Carolina.

Why Join SoftPro?

• Comprehensive Benefits: Medical, dental, vision, disability, and more
• Financial Wellness: 401(k) with company match and Employee Stock Purchase Plan
• Generous Paid Time Off: vacation, holidays, and parental leave
• Flexibility: Some positions are eligible for 100% remote work, plus hybrid options for those living near our Raleigh HQ

Your Next Role: Associate Configuration Specialist

We’re looking for a tech-savvy, detail-driven problem solver to join our Business Services Team. This position is based in Raleigh, NC (hybrid), or as a remote employee. In this position you’ll play a key role in delivering customized solutions that make a real impact for our customers.

What You’ll Own and Elevate

• Bring our platform to life—configure, test, and optimize SoftPro Select
• Partner with Implementation Specialists to ensure seamless project delivery
• Lead engaging product demos that showcase our powerful tools
• Turn ideas into action—gather requirements, scope projects, and track progress
• Manage custom client solutions from concept to completion
• Maintain clear, organized project documentation
• Help improve processes and create helpful customer resources

What You Bring to the Table

• 4+ years in real estate closings/escrow (non-negotiable)
• Deep experience with SoftPro Select, including formulas
• Strong organization, communication, and project management skills
• Ability to juggle priorities and thrive in a fast-paced environment
• Solid Excel skills
• Project management experience? Even better.
• Willingness to travel (~10% US)

Why This Role is Exciting

You’ll be at the intersection of technology, real estate, and customer success—helping clients solve real challenges and optimizing how they do business. The work you do will be visible, impactful, and meaningful.

Our Core Values

• Deliver AMAZING Customer Service
• Be an AWESOME Teammate
• Adopt a Sense of Urgency
• Innovate to be Efficient
• Produce Quality Work
• Take Initiative
• Go the Extra Mile

Equal Opportunity Employer

FNF, its affiliates and subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information, or any other characteristic protected by applicable law.