Softgel Manufacturing Supervisor

POSITION SUMMARY

The Softgel Manufacturing Supervisor oversees the production of softgels and other products, with a strong focus on the compounding and encapsulation processes, ensuring that operations run smoothly and efficiently in compliance with company SOPs (Standard Operating Procedures) and cGMP (Current Good Manufacturing Practices).

ESSENTIAL FUNCTIONS

• Oversees daily manufacturing operations. Monitors production schedules, and organizes workflow.
• Ensures high product quality and adherence to quality standards.
• Oversees and ensures proper execution of the softgel compounding process, including weighing, mixing, and verifying raw materials according to batch records.
• Maintains product quality and compliance with specifications by monitoring compounding and encapsulation parameters.
• Troubleshoots equipment and process to comply with company SOP’s.
• Ensures compliance with health and safety regulations.
• Follows all company SOPs and GMPs.
• Reports any deviation in process to supervisor and QA/QC.
• Completes and fills out required reports.
• Liaison between production and maintenance.
• Implements process improvements to minimize costs and enhance production quality.
• Responsible for safety and well-being of His/Her co-workers.
• Reports safety hazards to Supervisor and Maintenance.
• Trains and coaches employees.
• Ensures the safe use of equipment and schedules regular maintenance.
• Checks production output according to specifications.
• Completes employee performance evaluation forms and conducts employee performance evaluation meetings.
• Identifies issues in efficiency and suggests improvements.
• Trains new employees on how to safely use machinery and follow procedures.
• Enforces strict safety guidelines and company standards.

POSITION QUALIFICATIONS

• Create Vision & Strategic Intent - Translate team's vision into clear objectives and key results, aligning with long-term company goals.
• Foster Integrity and Trust - Earn and maintain team's trust through honest communication, transparency, and fairness.
• Effective Communication - Actively listen with curiosity, show genuine interest in others' perspectives, and foster inclusive dialogue.
• Demonstrate Business Acumen - Understand company operations and objectives, guide team on steps to success, analyze performance metrics, and adapt to changes.
• Build a Culture of Accountability - Take responsibility for actions, foster trust, communicate openly about successes and failures, set clear expectations, provide resources, and follow through on commitments.
• Use Intellectual & Critical Thinking - Grasp complex information, identify patterns, balance research with swift decision-making, distill data to uncover core issues, use systems thinking to understand organizational impacts, and make sound judgments even amid uncertainty.
• Be Solution Driven - Approach challenges with a positive attitude, encourage collaboration, empower team to tackle obstacles proactively, make timely decisions, resolve conflicts fairly, and foster a positive, trusting work environment.
• Takes Initiative - Identify opportunities, innovate, drive continuous improvement, inspire proactive problem-solving culture, motivate team to be self-driven and resourceful, ensure organization stays ahead in achieving goals.
• Possess Self Awareness & Social Intelligence - Be self-aware, foster strong relationships by responding appropriately to social situations, model humility and openness, create culture of trust and transparency, motivate others, promote collaboration, and make team members feel valued through empathy, active listening, curiosity, clear communication, and recognition.
• Coach, Develop, Mentor and Provide Feedback - Invest in team's growth through regular feedback, personalized guidance, and skill-building opportunities, foster supportive environment for learning, empower team members in their development, build strong mentoring relationships, enhance skills, confidence, and team cohesion, contribute to culture of continuous learning.

SKILLS & ABILITIES

• Education: At least high school diploma.
• Experience: 3+ years’ direct experience with softgel manufacturing, including compounding, is required. Familiarity with a softgel manufacturing process is a must. Ability to create accountability and lead by example. Strong team building, decision-making, and people management skills. Physically able to lift, bend, stoop, climb, and reach. Some mechanical experience preferred. Ability to read and write English. Ability to understand and follow all company SOPs and cGMP guidelines. Intermediate math skills (Multiplication, Division, Conversions, and understanding weights and measures).