Soda

About the role

Silver Diner is a leader in the casual dining segment, offering a fresh and local menu with flexitarian and healthy options. We are committed to creating a warm, friendly atmosphere and providing exceptional hospitality.

Responsibilities

• Work as part of a team, communicating clearly and constructively.
• Primarily support Servers by completing final garnish of desserts, ensuring plate presentation to Guest is 100% according to Silver Diner specs, organizing orders, and ensuring timely pick-up by Servers & delivery to Guests.
• To ensure appropriate delivery times, as volume allows, deliver desserts to Guests at the counter, and where feasible, run desserts to tables.
• Listen to and respect all team members, including Front and Heart of House Associates.
• Brand Delivery: Be on time for work, maintain a positive, fun-oriented attitude to your work, keep yourself, your uniform and your station sparkling clean at all times.
• Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order, know and ensure delivery of the Silver Diner Brand, cost balancing, full knowledge of all menu item specs, keep the station organized with a focus on lead tickets and ‘re-cooks’.
• Key Tasks: Set-up station at the start and end of each shift according to Silver Diner standards, organize, garnish and present all desserts according to Silver Diner spec, clean and stock as you go.
• Perform any additional duties or tasks as reasonably assigned by managers.

Requirements

• Minimum: 1-2 years experience in the restaurant or hospitality industry.
• Exceptional aptitude for Guest Service, Passion for Quality in all products, Clear communicator, Sense of urgency, Able to multi-task, Strong organizational skills, Able to multi-task, Able to meet all schedule requirements.

Qualifications

We value education from on-the-job learning demonstrated through consistent career growth as well as formal education. While degrees are advantageous, they are not required.

Skills

Exceptional aptitude for Guest Service, Passion for Quality in all products, Clear communicator, Sense of urgency, Able to multi-task, Strong organizational skills, Able to multi-task, Able to meet all schedule requirements.

Benefits

• Medical, dental, and vision insurance.
• 401K plan.
• Employee Assistance Program.
• Referral Bonus Program.
• Meal Discounts.
• Gym membership discounts.
• Work shoe discounts and more!

Opportunity for Growth

We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within.

Physical Requirements

• The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures.
• It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 50 pounds, and stand/walk on hard surfaces for 10-12 hours per day.