Social Worker (Program Manager)

About the Role

The BHIP Social Work Program Manager oversees the daily operations and long-term planning for the Behavioral Health Interdisciplinary Program (BHIP) and Neuropsychology within the Mental Health Service Line at all Roseburg VA locations. This role focuses on ensuring Veterans receive coordinated, high-quality mental health care through strong team leadership, effective program management, and consistent alignment with VA standards.

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement.

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work.
• Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level.
• English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: Social Worker (Program Manager) GS-14

• Experience and Education: One year of experience equivalent to the GS-13 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Individual may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.
• Licensure/Certification: Individuals assigned as social worker program manager must be licensed or certified at the advanced practice level and must be able to provide supervision for licensure.

Demonstrated Knowledge, Skills, and Abilities

In addition to the experience above, the candidate must demonstrate all the following KSAs:

• Skill in large-scale program coordination and administration across multiple sites, which includes consultation, negotiation, and monitoring.
• Ability to translate management goals and objectives into well-coordinated and controlled work operations.
• Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program.
• Ability to collaborate with internal and external partners to further program goals and enhance patient-centered care.
• Ability to provide the full range of supervisory duties, including responsibility for assignment of work, performance evaluations, selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action.
• Ability to oversee fiscal matters, forecast resource and equipment needs, and administer the allocated budget.
• Skill in developing policies, procedures, and/or practice guidelines for the program and in participating in national program development.

Duties

• Provides direction for BHIP teams made up of social workers, psychologists, psychiatrists, nurses, and other mental health professionals.
• Develops program goals, establishes and refines workflows, and ensures services meet clinical expectations, accreditation requirements, and national initiatives.
• Offers guidance on processes, assists staff in resolving operational barriers, and maintains clear communication across interdisciplinary team members.
• Reviews program data, coordinates improvements, and ensures procedures remain current with changes in staffing, demand, or policy.
• Represents BHIP and Neuropsychology in operational planning within Mental Health and collaborates with other service areas on shared processes, resource needs, and system-wide initiatives.
• Carries out clinical duties for approximately half of their time, providing direct assessment, treatment, and care coordination services to Veterans.
• Delivers evidence-based interventions, conducts comprehensive psychosocial assessments, and develops individualized treatment plans.
• Participates in case consultations, provides clinical guidance, and maintains accurate and timely documentation in accordance with VA standards.

Work Schedule

Monday-Friday, 8am-4:30pm