Social Worker Program Coordinator- Behavioral Health Interdisciplinary Program

About the role

This position is eligible for the Education Debt Reduction Program (EDRP) - a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment.

Responsibilities

• Serves as the Behavioral Health Interdisciplinary Program (BHIP) Program Coordinator at the Mosley CBOC in Aurora, Colorado
• Assists in planning, establishing, and implementing policies and procedures
• Develops individual or group goals and objectives
• Maintains administrative supervisory responsibility of all direct reports and Team Lead responsibility of all other members of their BHIP team(s)
• Oversees the implementation of BHIP services, including ensuring that appropriate processes/procedures are followed, Veteran care needs are addressed, and Veteran complaints are addressed
• Identifies procedural issues related to BHIP treatment and care coordination and works toward process improvement in coordination with the other BHIP Program Coordinators, Program Managers, and the Section Chief
• Ensures the multidisciplinary staff under their supervision are aware of and adhere to all current directives and handbooks of the Veterans Affairs Administration, meet current applicable Joint Commission standards, state licensure standards, and VA-OIG oversight requirements
• Develops and maintains high-quality team functioning and processes while meeting all Environment of Care and programmatic requirements
• Fosters a cohesive interdisciplinary team environment
• Oversees quality control issues and performance measures in collaboration with the Primary Mental Health Section Chief and throughout VA ECHCS
• Aids the Section Chief in overseeing compliance with the successful execution of Mental Health Performance Measures, SAIL, workload, VERA capture, Veteran patient satisfaction, and quality assurance
• Utilizes the service recovery model with Veteran patients who express dissatisfaction or concerns regarding their mental health care as requested
• Provides consultation for all mental health clinicians regarding the clinical care of complex cases
• Provides overarching supervision, including annual performance ratings, for direct report employees, including Psychologists, Social Workers, and Licensed Professional Mental Health Counselors (LPMHC)
• Works to resolve informal complaints and grievances, develops work improvement plans recommending personnel actions as necessary
• Independently provides psychosocial evaluation and diagnostic services for Veterans with a broad range of psychopathology receiving care within BHIP
• Conducts individual, group, and couples therapy

Requirements

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
• Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
• A doctoral degree in social work may not be substituted for the master's degree in social work
• Verification of the degree can be made by going to http://www.cswe.org
• Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level
• Current state requirements may be found by going to

Qualifications

• One year of experience equivalent to the GS-12 grade level
• Experience must demonstrate possession of advanced practice skills and judgment - demonstrating progressively more professional competency
• Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship - or equivalent supervised professional experience
• Licensure/Certification: Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensure
• Demonstrated Knowledge - Skills - and Abilities: In addition to the experience above - the candidate must demonstrate all of the following KSAs
• Skills in coordinating and implementing one or more specialty program(s) - across the facility
• Local policy and practice development - procedures - and/or practice guidelines for the program as prescribed by the program handbook or national directive
• Organizing work - setting priorities - meeting multiple deadlines - and evaluating assigned program area(s)
• Collaborating with internal and external partners to further program goals and enhance patient centered care
• Providing the full range of supervisory duties including assignment of work to be performed, performance evaluations, and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action
• Overseeing the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecasting resource and equipment needs, and administering the allocated budget
• Knowledge of organizational structure and impact on program operations
• Preferred Experience: Experience providing outpatient mental health treatment through BHIP - Mental Health/BHIP supervisory experience - Clinical experience providing evidence based psychotherapy

Skills

• Coordination and implementation of specialty programs
• Policy and practice development
• Organizational structure and impact on program operations
• Collaboration with internal and external partners
• Supervision of staff
• Financial management
• Quality control and performance measures
• Service recovery model
• Consultation for mental health clinicians
• Psychosocial evaluation and diagnostic services
• Individual, group, and couples therapy