Social Worker (Program Coordinator)

About the Role

This position is located in Social Work Service at the Hampton VA Medical Center (HAMVAMC). The incumbent supervises Social Work staff on the Hampton Campus and Community-Based Outpatient Clinics (CBOCs), providing direct oversight to the Patient Aligned Care Team (PACT) Supervisor and various areas including outpatient services, inpatient care, and the Office of Community Care (OCC). The Social Work leader assists with the overall operations of Social Work Service and provides direct clinical services to Veterans.

Responsibilities

• Supervise a group of employees performing work up to and including GS-12 Coordinators, providing administrative, technical, and clinical supervision.
• Establish guidelines and performance expectations for staff through the formal employee performance management system.
• Observe and evaluate employee performance, provide feedback, and develop work improvement plans.
• Advise and counsel workers on work and administrative matters, and effect disciplinary measures as necessary.
• Review and approve/disapprove leave requests.
• Oversee program review, monitoring, analysis, planning, and assessment, including key project activities.
• Collaborate with other disciplines (e.g., Nursing, Medicine) to promote high standards of Veteran care.

Qualifications

• Education: Master's degree in social work from a CSWE-accredited school. Verification can be done at http://www.cswe.org/Accreditation.
• Licensure: Licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements are available at http://vaww.va.gov/OHRM/T38Hybrid/.
• Experience: One year of experience equivalent to the GS-12 grade level, demonstrating advanced practice skills and judgment. May include certification or post-master's training from a recognized professional organization or university.
• KSAs:
  • Skill in coordinating and implementing specialty programs across the facility.
  • Skill in local policy and practice development.
  • Ability to organize work, set priorities, and meet deadlines.
  • Ability to collaborate with internal and external partners.
  • Ability to provide full supervisory duties, including performance evaluations and staff selection.
  • Knowledge of fiscal management and budget administration.

Preferred Experience

Medical Social Work Case Management.

Physical Requirements

The work is primarily sedentary, with occasional light lifting/carrying (15 pounds or less) and use of computers. Work occurs in climate-controlled clinical and administrative settings.

Work Schedule

8:00am-4:30pm, Monday-Friday.

Benefits

• Pay: Competitive salary with regular increases. Higher step rates may be considered based on qualifications.
• Paid Time Off: 37-50 days per year, including annual leave, sick leave, and federal holidays.
• Parental Leave: Up to 12 weeks of paid leave after 12 months of employment.
• Child Care Subsidy: Up to 25% of eligible childcare costs for eligible employees.
• Retirement: Federal pension and 401K with up to 5% VA contributions.
• Insurance: Federal health, vision, dental, term life, and long-term care insurance.

Additional Information

This position is eligible for the Education Debt Reduction Program (EDRP), offering up to $200,000 in student loan reimbursement over one to five years. Applicants must meet eligibility requirements and submit an EDRP application within four months of appointment. Former EDRP participants are ineligible. For questions, contact VHA.ELRSProgramSupport@va.gov.

Recruitment/Relocation Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized.