Social Worker MSW PRN

About the role

This is a PRN Day Shift position, 8:00am – 4:30pm, covering weekdays and weekends as needed at Medical City Plano. The Social Worker (MSW) performs non‑clinical biopsychosocial assessments and interventions for inpatient floors and the outpatient emergency department. Responsibilities include crisis intervention, patient/family interventions, high‑risk screening, focused emotional support, referrals for financial assistance and other resource needs, and post‑acute care placement on discharges — especially for patients with behavioral health or patient‑assistance needs. The MSW arranges and facilitates Family Care Conferences to support patient, family, and discharge‑planning goals. The scope covers intensive care units, Trauma, Oncology, NICU, Transplant, ED, and physician/non‑discharge‑planning social work consults throughout the facility. The role requires a thorough working knowledge of Medicare, Medicaid, and private‑payer regulations, managed‑care concepts, and length‑of‑stay management related to patient and organizational fiscal responsibility.

Responsibilities

• Work collaboratively with RN case managers, acute care nurses, physicians, insurance companies, and other staff to proactively identify and address patient needs.
• Identify and address barriers to discharge and recovery, including financial, emotional, psychosocial, medical, and spiritual barriers.
• Maintain a thorough working knowledge of Medicare, Medicaid, and private‑payer regulations and processes.
• Apply a thorough understanding of managed‑care concepts and length‑of‑stay management for patient and organizational fiscal responsibility.
• Perform thorough assessments and develop appropriate discharge plans for high‑risk patients with discharge‑planning or psychosocial needs.
• Coordinate and facilitate meetings between the care team and patients/families/caregivers.
• Assist patients and families in making difficult decisions while honoring their preferences and values.
• Intervene with patients/families/caregivers for psychosocial needs, assistance, and support in coping with chronic, acute, or terminal illness.
• Engage in consultation, discharge planning, education, counseling, advocacy, and information referrals to meet emotional, social, and financial aspects of care.
• Provide emotional support during complex and/or emotionally charged issues such as end‑of‑life situations, terminal illness notifications, death notification (with physician), and crisis interventions.

Requirements

• Master’s Degree in Social Work required
• Currently licensed as a Registered Master of Social Work in the State of Texas
• Certification in Social Work preferred
• Licensed Clinical Social Worker preferred
• Minimum of 1+ years medical social work experience

Benefits

Medical City Plano offers a total rewards package supporting health, life, career, and retirement. Eligibility for benefits may vary by location.

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine services
• Wellbeing support including free counseling and referral services
• Time‑away‑from‑work programs: paid time off, paid family leave, long‑ and short‑term disability coverage, and leaves of absence
• Savings and retirement resources: 401(k) Plan with 100% match on 3%–9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
• Education support: tuition assistance, student loan assistance, certification support, dependent scholarships, and partnership with Galen College of Nursing
• Additional benefits: fertility and family‑building support, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts

About Medical City Plano

Opened in 1975, Medical City Plano is a 600+ bed acute care hospital with more than 2,000 employees and over 1,400 physicians on staff. The main campus includes a cancer treatment center, cardiovascular programs, The Bariatric Surgery Institute, a Wound Care Center, inpatient rehabilitation, and complete women’s and children’s services — including a high‑risk antepartum unit and a Level 3 neonatal intensive‑care unit. It was the first hospital in Dallas, Collin, or Denton counties named a Comprehensive Stroke Center by the Texas Department of State Health Services, the first Level I Trauma Center in Collin County, and home to The Burn & Reconstructive Center of Texas, the first burn center in Collin County. As part of the Medical City network, patients have access to leading medical experts and advanced healthcare innovations.