Jobs · OTHR · North Carolina

SOCIAL WORKER III - QAT/CATD- 40004602

Durham County Government · Durham, NC · 1 mo ago
OTHR$60k–$81k/yrFull-time

Duties And Responsibilities

  • Develop and implement record review tools for each of the Adult Services Programs.
  • Conduct quality reviews of the various Adult Services Programs using record review tools.
  • Complete in-depth analysis on record reviews to determine error trends and causes of error trends regarding case records and case management.
  • Create summary reports regarding the data analyzed to present to Program Manager and Supervisors.
  • Make recommendations based on findings from data analysis to Program Manager and Supervisors to improve quality of work.
  • Design and deliver training that is relevant to the work that is being conducted in Adult Services Programs.
  • Design and conduct trainings based on identified error trends through record reviews.
  • Work closely with Adult Services Supervisors to assist and support the program needs regarding quality of work.
  • Attend and participate in all State reviews, audits of Adult Services Programs and meetings with State Program Representatives to interpret and apply policy.
  • Aid Child Welfare Services with quality reviews, training, data analysis, and make recommendations based on the findings of data.
  • Aid other QAT members with program evaluation and data analysis to improve quality of work.
  • Assist providing quality training to DSS New Hires and refresher trainings to existing DSS employees.
  • Develop and revise contract monitoring tools and monitor contracts quarterly.
  • Participate as a resource expert in Bidder’s conferences and contract selection teams.
  • Participate in unit/section meetings to discuss quality reviews and training elements.

Knowledge, Skills, And Abilities

  • Thorough knowledge of social work principles, techniques, and practices, and their application to complex casework, groupwork, and community problems.
  • Considerable knowledge of a wide range of medical, behavioral, and/or psychosocial problems and their treatment theory.
  • Considerable knowledge of family and group dynamics and a range of intervention techniques, governmental and private organizations, and resources in the community, laws, regulations, and policies which govern the program.
  • General knowledge of the methods and principles of casework supervision and training.
  • In certain settings, considerable knowledge of medical terminology, disease processes and their treatment as they relate to decisions regarding clinical interventions and appropriate therapies based on medical or psychological diagnosis.
  • Skill in establishing rapport with a client and in applying techniques or assessing psychosocial, behavioral, and psychological aspects of client’s problems.
  • Ability to supervise, train, or instruct lower-level social workers, students, or interns in the program.
  • Ability to establish and maintain effective working relationships with members of case load and their families, as well as civic, legal, medical, social, and religious organizations.
  • Ability to express ideas clearly and concisely and to plan and execute work effectively.

Minimum Education And Experience Requirements

  • Master's degree in social work from an accredited school of social work.
  • Bachelor's degree in social work from an accredited school of social work and completion of the Child Welfare Collaborative (Child Welfare positions only).
  • Bachelor's degree in social work from an accredited school of social work and one year directly related experience.
  • Master's degree in a human services field and one year of directly related experience.
  • Bachelor's degree in a human services field from an accredited college or university and two years directly related experience.
  • Bachelor's degree from an accredited college or university and three years of directly related experience.

Pay

Hiring Range: $59,879.00 - $80,800.00

Schedule

Position Type: FULL-TIME, EXEMPT

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