Social Worker II - Health Care Benefits Assistance Program (HCBAP)

Position Overview

The University of Iowa Healthcare, Care Coordination Division, is seeking a Social Worker II for the Health Care Benefits Assistance Program (HCBAP).

Position Responsibilities

• Conducts daily triaging of program referrals.
• Performs social work financial assessments with patient and/or family involvement.
• Adjusts the plan specific to age- and diagnosis-related issues.
• Helps patient/family identify their financial resources and provides benefit assistance services responsive to identified problems.
• Demonstrates knowledge of entitlement and categorical programs resources for age and diagnosis related issues.
• Communicates with resources and agencies regarding patient status and progress.
• Communicates with and advocates for patient and/or family regarding benefit assistance status and progress.
• Provides information to team members regarding benefit goals and patient status and progress.
• Establishes rapport with patients and/or families.
• Demonstrates respect for all members of the University community in the course of performing duties and in response to administrators, supervisors, coworkers, and customers.
• Adheres to mandatory reporting requirements for cases of suspected child or dependent adult abuse.
• Complies with procedures for other medical/legal situations (e.g., HIV, domestic violence, advance directives, etc.).

University Information

The University of Iowa Healthcare is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. The mission is: Changing Medicine. Changing Lives.®

Percent of Time and Schedule

• 100% Time
• Monday through Friday, with 8-hour shifts starting/ending between 8:00 AM to 4:30 PM.
• This position will be required to work holidays on a rotating schedule or per the needs of the division.

Pay Grade and Benefits

Pay Grade: [Link to pay grade details] Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.

Required Qualifications

• A Bachelor’s degree with a major concentration in Social Work is required.
• At least 6 months – 1 year of clinical social work experience.
• Excellent written and verbal communication skills.
• Related experience in Medicaid/TXIX programs, disability determination, or Social Security disability including identifying and navigating financial resources, including insurance coverage options, changes related to the federal and state health programs, and the disability programs.

Desired Qualifications

• A Master’s degree with a major concentration in Social Work.
• Knowledge of the Affordable Care Act and healthcare reform policies.
• Social Work experience in a health care setting.
• Experience working with community resources.
• Experience in a fast paced, high volume work environment.
• Care Coordination experience or Case Management skills in a health care setting as part of an interdisciplinary team including experience utilizing an electronic medical record to assist with management of non-adherence, post-care follow-up and referrals to appropriate resources.

Application Process

To be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission: Resume, Cover Letter.