Social Worker/Case Manager: CCS Youth

About the role

Facilitates the coordination of mental health services, including intake, assessment, case management, and direct services, to children and youth who have mental health and substance use issues (when co-occurring) in the Comprehensive Community Services (CCS) program. This position also provides case management through the Children's Long Term Support Program (CLTS) to children who are diagnosed with physical, emotional, or cognitive disabilities.

Responsibilities

• Screens and evaluates individuals to determine appropriate services based on individual consumer needs.
• Engages consumers in recovery-based process.
• Develops and implements service plans that provide for appropriate mental health/co-occurring services to consumers and their families, where necessary.
• Provides primary case management for assigned consumers, including assessment, treatment planning, monitoring, and evaluation.
• Assures the application of client rights, grievance and dispute resolution processes and procedures.
• Completes authorizations for purchase of service and obtains supervisory approval in line with service plans.
• Monitors contracted services to assure high quality and the appropriate extent of services provided.
• Assists families with transition to adulthood process and connecting them to resources related to needs.
• Completes and maintains accurate and timely documentation according to applicable requirements, codes, contracts, and policies.
• Maintains the confidential nature of consumer and business information.
• Complies with all local, state, and federal laws governing consumers and the rendering of services.
• Provides consultation to staff of other human service departments and agencies.
• Attends in-service meetings and outside agency training sessions.

Requirements

• Knowledge of case management principles and methods, family dynamics, human development, and behavior.
• Knowledge of social work assessment principles and techniques.
• Knowledge of community resources and utilization.
• Ability to assess problem situations, specifically in the area of mental health, and determine the need for services.
• Knowledge of client rights, grievance and dispute resolution processes and procedures.
• Knowledge of state and federal laws, codes, procedures, and policies pertaining to Medicaid and Wisconsin Long-Term Care program delivery.
• Knowledge of community resources.
• Knowledge of needs and dynamics of those with all types of disabilities.
• Ability to establish priorities for service coordination and to consider alternative treatment plans.
• Ability to use receive and provide feedback.
• Ability to be decisive and to make sound decisions under the pressure of urgent situations.
• Ability to plan and organize work to meet deadlines and to make effective use of time.
• Ability to establish and maintain positive relationships with consumers and their family members, staff, contracted providers, and the public.
• Ability to communicate effectively both orally and in writing.

Work Environment

This position may be eligible for a hybrid schedule to telework up to 3 days a week after successful completion of an initial employment period. The position requires working 37.5 hours weekly, with core hours being 8:00am-4:30pm, and may involve intermittent standing, walking, and sitting, as well as occasional driving and lifting of objects weighing up to 20 pounds.