Social Worker / Case Manager

About the role

We are hiring a Social Worker / Case Manager to assist individuals with intellectual, developmental disabilities, and those facing mental health and substance use challenges. Join our team at RHA Health Services!

Responsibilities

• Serve as the primary liaison to community hospitals, other social service agencies, mental health centers, intensive case-management units, etc., regarding any referral for admission and/or discharge planning and follow up contacts.
• Participate in activities addressing program review and development, quality assurance, utilization review; and staff development and training.
• Aid in the development, evaluation, and revision of individualized recovery plans.
• Care for individuals receiving services and their families regarding facility policies and procedures, social needs, and concerns about disability, death, dying or other emotional concerns.
• Provide clinical supervision/guidance to Recovery Support Practitioners and other staff involved in running group or advanced clinical treatment.
• Perform responsibilities associated with administrator on-call on an as needed basis, including: Securing replacement staff, Responding to crisis situations, Visiting the program during nonscheduled work time to resolve clinical, personnel, or programmatic issues.
• Establish a positive, supportive working relationship with family members involved with the recovery of the individual receiving services.
• Coordinate the referral process for potential admissions, conduct pre-admission screening, and review all required paperwork for new admissions.
• Conduct initial and annual psychosocial assessments, including an initial family/psychosocial history.
• Perform annual assessments on all individuals receiving services.
• Provide financial management assistance as needed to individuals receiving services, including: Completion of Financial Management Agreement forms on an annual basis, Operation of the “LTSR Bank”, Conduct financial/budget training groups for individuals receiving services as appropriate, Assist individuals receiving service in benefit acquisitions.
• Utilize safe crisis management techniques to manage situations involving agitated and/or hostile behaviors from individuals receiving services, without the use of physical restraints.
• Serve as liaison to the Court regarding any scheduled hearings on involuntary commitment and complete paperwork required for Court within the prescribed time frames.
• Communicate any complaints and/or violations of the rights of individuals receiving services to senior management.
• Review investigation findings and develop a plan to prevent reoccurrence.
• Other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Minimum Qualifications

• A minimum of 18 years of age required.
• Bachelor’s degree in social work or related human services field. Master’s degree in social work or related field is preferred.
• One year experience working with adults in the mental health field.
• Valid driver’s license required.