Social Worker - Case Management

Summary Description

The Social Worker is responsible to facilitate care along a continuum through effective resource coordination to help patients achieve optimal health, access to care and appropriate utilization of resources, balanced with the patient's resources and right to self-determination. The individual in this position has overall responsibility for to assess the patient for transition needs including identifying and assessing patients at risk for readmission. Conducts complex psycho-social assessment and intervention to promote timely throughput, safe discharge and prevent avoidable readmissions. This position integrates national standards for case management scope of services including:

• Transition Management promoting appropriate length of stay, readmission prevention and patient satisfaction
• Care Coordination by demonstrating throughput efficiency while assuring care is the right sequence and at appropriate level of care
• Compliance with state and federal regulatory requirements, TJC accreditation standards and Tenet policy
• Education provided to physicians, patients, families and caregivers

POSITION SPECIFIC RESPONSIBILITIES

• Transition Management
• Care Coordination
• Education

Qualifications

• Master's degree in Social Work from a college or university social work program approved by the Michigan Board of Social Work and accredited by the Council on Social Work Education.
• Current license as a Licensed Master's Social Worker in the State of Michigan, or current limited license to engage in the practice of social work at the Master's level in the State of Michigan, with full licensure within 3 years from date of hire.
• Two years of acute hospital experience preferred.
• Must complete and demonstrate competency in using the Tenet Case Management documentation system within 30 days of hire.
• Attendance at hospital and department orientation is required. Department orientation includes review and instruction regarding Tenet Case Management and Compliance policies, Transition Management, and other topics specific to case management.
• Accredited Case Manager (ACM) preferred.

Skills Required

• Analytical ability, critical thinking and problem solving skills to identify opportunities for improvement and problem resolution.
• Interpersonal skills necessary to work productively with patients, families and all levels of hospital personnel.
• Verbal and written communication skills to communicate effectively with diverse populations including physicians, employees, patients and their families.
• Ability to cope with stressful situations or encounters, manage multiple and sometimes conflicting priorities, and to work regularly with difficult medical/emotional/psycho-social problems.
• Teaching abilities to conduct educational programs for staff, patients, families and community.
• Organizational skills and the ability to lead and coordinate activities of a diverse group of people in a fast paced environment.
• Comprehensive knowledge base and physical ability to systematically assess patients and families to identify psychosocial health status and needs.
• Computer literacy to utilize case management systems.