Social Worker

Responsibilities

• Reports any changes in licensure to their direct supervisor.
• Identifies members at risk for psychosocial needs related to health care status.
• Completes contacts via telephone calls to follow-up on referrals, assess psychosocial needs, and provide interventions.
• Affords community resource referrals to The Health Plan members and/or their supportive others.
• Maintains accurate and timely documentation of contacts, needs assessments, interventions, and outcomes in Case Tracker.
• Collaborates with Health Plan staff in providing practitioner and facility education about available support services.
• Develops and implements programming for social intervention consistent with identified needs of specific member populations.
• Maintains competency in chronic disease navigation and health maintenance issues.
• Promotes communication within and outside The Health Plan to enhance medical management services.
• Identifies opportunities for improvement in systems, processes, functions, programs, and procedures.
• Prioritizes assignments and maintains flexibility as new priorities arise.
• Participates in Grand Rounds, Transitional Care, and Post Discharge Outreach.

Qualifications

• Required: Social Work or related undergraduate degree with active licensure as a social worker in Ohio or West Virginia upon hire.
• Desired: Master of Social Work, Case Management Certification (CCM), or Certified Advanced Social Work Case Manager.

Benefits

• Flexibility, ability to multi-task, and work in a fast-paced environment.
• Excellent oral, written, telephonic, and interpersonal skills.
• Knowledge of Microsoft Office programs.
• Proficient keyboarding skills and computer literacy.
• Remains current through conferences, workshops, and professional networking.
• Superior work ethic and commitment to excellence and accountability.

Schedule

8:00am - 5:00pm

Pay

N/A