Social Worker

About the Role

Under general supervision, investigates requests for public assistance in accordance with well-defined and established legal provisions, policies, and procedures to determine the eligibility and needs of applicants and recipients for public assistance and services. Recommends assistance grants based on findings, provides miscellaneous services, and maintains case records.

Responsibilities

• Interviews applicants for, and recipients of, public assistance and evaluates information necessary to establish eligibility; makes home visits; determines amount of assistance eligibility; provides related explanations and information.
• Advises and counsels clients regarding family, economic, physical, and emotional situations; provides necessary services or refers cases to other community resources when expedient.
• Interviews applicants, recipients, and others in the welfare department office or in their homes to obtain further information to establish final eligibility.
• Prepares detailed budget requirements for eligible cases to establish the amount of financial assistance; authorizes payment and prepares necessary forms in accordance with procedures.
• Studies and evaluates case records of recipients to ensure conformance with established legal provisions, policies, and procedures; dictates conclusions and evaluations into case records, including related correspondence; discusses cases with supervisor.

Requirements

• Wide knowledge of state welfare and institutions code pertaining to old age security, aid to the blind, aid to the needy disabled, indigent aid, and aid to needy children.
• Knowledge of principles and techniques of casework interviewing and recording.
• Skill and ability in interviewing persons effectively, obtaining facts, and evaluating relevant information.
• Ability to determine eligibility for public assistance based on established laws, rules, and regulations.
• Ability to interpret and explain provisions of public assistance programs and present oral and written reports clearly.

Qualifications

• Completion of a four-year college or university degree with major coursework in social service.
• One year of experience as a social worker in a recognized social service agency.
• One year of graduate study in an accredited graduate school of social work or six months of experience as a Social Worker Trainee may substitute for one year of experience.

Additional Information

All City and County of San Francisco employees are designated Disaster Service Workers under state and local law (California Government Code Section 3100-3109). Employees must affirm a loyalty oath and complete all assigned Disaster Service Worker-related training. They may be required to return to work as ordered in the event of an emergency.