Social Worker - 5167

About the role

BronxWorks operates the Pyramid Safe Haven, a 125‑bed, low‑barrier shelter for chronically street‑homeless single adult men in the Melrose section of the Bronx. The shelter follows a Housing First model and provides on‑site case management, psychiatric and medical care, substance‑use counseling, meals, showers, and housing placement support. Referrals are made exclusively through NYC’s Street Homeless Outreach Teams. The program emphasizes building trust and engagement while supporting clients in transitioning to stable, long‑term housing.

Qualifications

• New York State LMSW
• Proficiency in English required; proficiency in Spanish preferred
• Proficiency in modern business communications (personal computers, email, voicemail, fax, copier equipment)

Essential Duties and Responsibilities

• Provide direct services to clients, including engagement, intake, assessment, service plan development, referral, advocacy, therapeutic counseling, reassessment, and exit summaries
• Manage a caseload and monitor/document client progress toward service plan goals; document all interactions with or on behalf of clients
• Provide group counseling as assigned by the Program Director
• Maintain familiarity with program resources available on‑ and off‑site
• Coordinate client services with mental health, medical, employment, educational, and other social service providers
• Review and sign off on service plans and psychosocial assessments as assigned
• Conduct regular home and field visits as required
• Conduct regular case conferences with clients and service providers as required
• Assist with special projects as assigned, including representing the agency at interagency events
• Act as program contact person for inquiries concerning clients
• Supervise all office functions in the supervisor’s absence as assigned
• Report to and meet with the supervisor on a regular basis
• Complete program reports
• Perform additional duties as assigned

Program‑Specific Responsibilities

• Complete HRA housing applications for all clients on caseload
• Work additional hours and shifts as needed
• Conduct involuntary removals (9.58)

Skills / Abilities

• Ability to use a computer for prolonged periods
• Ability to occasionally lift and/or move up to 10 pounds
• Ability to stand, walk, or sit for long periods of time
• Ability to climb five flights of stairs
• Ability to bend and retrieve objects and/or documents
• Ability to travel in the boroughs of New York City and adjacent counties via public transportation
• Ability to travel at least 1 mile within a reasonable amount of time and in all weather conditions, including inclement weather