Social Work Case Manager (US)

About the role

The Social Work Case Manager is responsible for ensuring effective psychosocial intervention, positively impacting a patient's ability to manage his/her chronic illness. This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. Alternate locations may be considered if candidates reside within a commuting distance from an office. Per policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Schedule

Monday – Friday; 8:00 am – 6:00 pm local time, with an evening shift up to once per week (12:00 pm – 8:30 pm local time) based on business needs.

Responsibilities

• Utilizes available community, government, and/or client resources needed to address participant's limitations or support interventions in the management of the participant's chronic condition.
• Manages behavioral and psychosocial needs that result in improved clinical and financial outcomes and delivers social work interventions.
• Assists members to effectively utilize available resources to meet their personal health needs and help them develop their own capabilities.
• Evaluates members' ability to independently manage self and locate alternative resources when limitations are identified via a Social Work Psychosocial evaluation.
• Provides guidance to members seeking alternative solutions to specific social, cultural or financial problems that impact their ability to manage their healthcare needs.
• Evaluates members' strengths related to health self-management, develops strategies to support healthcare needs and implements plans in support of case decisions.
• Facilitates and coordinates behavioral health resources as individual member needs are identified.

Requirements

• Master’s degree (MS) in Social Work (minimum) and a minimum of 3 years of experience in case management in a health care environment; or any combination of education and experience providing an equivalent background.
• Current unrestricted LMSW or LCSW (or equivalent) license in applicable state(s).

Preferred Qualifications

• Bilingual (Spanish) or multi-language skills.
• Clinical Social Work experience.
• Strong technical proficiency.

Pay

For candidates working in person or virtually at 15 Plaza Drive, Latham, NY, the salary range is $67,284.00 to $84,105.00.

Benefits

In addition to salary, Elevance Health offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (all benefits subject to eligibility requirements).