Social Work Case Manager I

About the role

The Social Work Case Manager (SWCM) is responsible for assessing patients and support systems for discharge planning, psychosocial and counseling support needs. They establish plans for effective management of these needs and collaborate with various healthcare professionals and external agencies.

Responsibilities

• Assess patients and support systems for discharge planning, psychosocial and counseling support needs.
• Establish plans for effective management of identified needs (episodic and population-based).
• Collaborate with Medical Staff, Clinical Case Managers, Nursing, Allied Health disciplines, hospital business/financial services, agencies across the continuum (internal and external) and payors.
• Assume a leadership role in the identification and management of patients with catastrophic needs, social determinants of health, and expand collaboration with other service providers within the hospital and community.
• Optimize quality of care, utilization, effective cost, and patient experience through proactive, patient-oriented clinical practice.

Requirements

• Master's Degree in Social Work (MSW) from a Council of Social Work Education (CSWE) accredited university.
• One (1) year of hospital acute care or other related healthcare experience; or completion of a one-year acute care MSW internship.
• Active Case Management Certification (CCM, ACM-SW, A-SWCM) or within one (1) year of hire.
• Membership in relevant CM organization.
• Demonstrated ability to manage high risk situations, multiple tasks, and adjust priorities according to patient needs and department/hospital needs.
• Solid clinical social work assessment, critical thinking, problem-solving, interviewing, decision-making, negotiation, conflict management, and organizational skills.
• Strong ability to communicate effectively both verbally and in writing, and when on-call to respond to issues, patient needs.
• Strong interpersonal skills and ability to work collaboratively with leaders, staff, patients, families, healthcare team, payers, and external agencies.

Qualifications

Mandatory Education: Bachelor's degree in Social Work or related field. Preferred Education: Master's degree in Social Work from a Council of Social Work Education (CSWE) accredited university.

Skills

Proactive, patient-oriented clinical practice, assessment, critical thinking, problem-solving, interviewing, decision-making, negotiation, conflict management, organizational skills, communication (verbal and written), interpersonal skills, collaboration, leadership, and adaptability.

Benefits

N/A

Pay

N/A

Schedule

N/A