SOCIAL WORK CASE MANAGER -

Multiple Social Work Case Manager positions available at various levels and pay rates:

• Graduate Case Manager Social Worker: $24.76 - $34.27 per hour
  Licenses/Certifications: Provisional license in Counseling or Social Work
• Case Manager Social Worker I: $28.89 - $39.96 per hour
  Licenses/Certifications: LMSW or LPC or LCSW
• Counselor Social Worker II: $31.21 - $43.16 per hour
  Licenses/Certifications: LPCC or LCSW
  Case Manager Certification: CCM or ACMA-SW or C-ASWCM (if prior to 07/2017)
• Counselor Social Worker Clinical Mentor: $33.74 - $47.89 per hour
  Licenses/Certifications: LISW or LCSW or LPCC in State of New Mexico
  Case Manager Certification: CCM or ACMA-SW or C-ASWCM (if prior to 07/2017)
  Certification: NM Board of Social Work Approved Clinical Supervisor

Shift differentials: 17% for Weekday Nights, 26% for Weekend Nights, and 15% for Weekend Days.

About the role

The Social Work Case Manager plays a critical role in addressing the social determinants of health that impact patient outcomes across the lifespan at University of New Mexico Hospital (UNMH), New Mexico's only Level I Trauma Center and premier academic medical center. This position provides comprehensive psychosocial assessment, care coordination, discharge planning, advocacy, and resource management services for patients and families facing complex medical, behavioral, social, financial, and environmental challenges. Social Work Case Managers work closely with interdisciplinary teams to ensure safe transitions of care and equitable access to services.

Areas of specialty practice include:

• Emergency Department and Trauma Services
• Adult Acute Care and Specialty Inpatient Units
• Intensive Care and Progressive Care Services
• Newborn and Neonatal Populations
• Pediatric Inpatient Services
• Adolescent and Young Adult Care
• High-Risk and Medically Complex Populations
• Aging and Geriatric Care
• Transplant and Specialty Programs

Responsibilities

• Conduct comprehensive psychosocial assessments to identify barriers to care, discharge needs, and community support requirements.
• Develop, implement, coordinate, and evaluate individualized care transition and discharge plans.
• Address social determinants of health, including housing instability, food insecurity, transportation barriers, financial hardship, caregiver limitations, access to healthcare services, and community resource needs.
• Coordinate care for vulnerable populations, including older adults, newborns, infants, children, individuals with complex medical conditions, and patients experiencing social or economic barriers to recovery.
• Collaborate with physicians, nurses, therapists, care managers, behavioral health providers, and community partners to promote positive patient outcomes.
• Facilitate referrals and connections to community-based resources, government programs, long-term services, behavioral health services, and other support systems.
• Coordinate multidisciplinary care conferences and participate in complex case consultations.
• Address legal, guardianship, abuse, neglect, exploitation, mandated reporting, and protective services concerns as appropriate.
• Maintain accurate and timely documentation in accordance with regulatory, accreditation, and organizational standards.
• Promote patient safety, quality improvement, and best practices in care coordination and discharge planning.

Community Partnerships and Collaboration

UNMH Social Work Case Managers partner with numerous local, state, tribal, and federal agencies to support patients and families. Collaboration may include healthcare providers, behavioral health programs, schools, child welfare agencies, aging and long-term services agencies, community shelters, housing programs, legal resources, public assistance programs, tribal organizations, and other community-based partners.

Why UNMH?

At UNMH, social workers serve patients from urban, rural, frontier, and tribal communities across New Mexico, addressing unique challenges related to healthcare access, transportation, language, culture, poverty, and resource availability. This role offers the opportunity to make a meaningful impact on patients and families while working in a collaborative academic environment dedicated to innovation, education, and excellence in patient care. This is a fully onsite position at UNM Hospital; remote work is not available due to direct patient care, interdisciplinary collaboration, discharge planning, and care coordination responsibilities.

Pay

Compensation for these roles ranges from $24.76 to $47.89 per hour, based on position level, experience, education, and other factors. Shift differentials are available: 17% for Weekday Nights, 26% for Weekend Nights, and 15% for Weekend Days.

Benefits

• Sign-On Bonus Available
• Relocation Assistance Available