Social Work Care Manager

Overview

Elderwood Independent Practice Association (IPA) is seeking a Social Worker Care Manager with an MSW to join their growing team.

Responsibilities

• Partner with the Registered Nurse to provide care management services to members.
• Engage directly with individuals with chronic medical illness or mental health issues and their families.
• Utilize assessment tools to determine the needs of the member population.
• Link members to community resources to support social determinants of health.
• Interact with members, family, physicians, and other resources to determine appropriate behavioral actions.
• Review benefits options, research community resources, and coordinate services.
• Train and create behavioral routines for members to enable them to be active participants in their healthcare.
• Document each encounter or routine contact with members, providers, or caregivers in the EMR and report changes in conditions to the RN Care Manager.
• Participate in interdisciplinary team meetings, disease management, utilization management, and quality improvement activities.
• Prepare and submit activity reports.
• Provide coaching and education to members and their caregivers on health care-related issues.
• Conduct discharge planning and continuous care management across care settings.
• Participate in shared on-call, after-hours coverage with other Elderwood staff.

Qualifications

• Master’s degree in social work (Required)
• Minimum of one (1) year Social Work experience with at-risk populations in home care, case management, discharge planning, or managed care.
• Minimum of one (1) year experience working with a frail or elderly population and/or members with chronic illness or behavioral health issues.
• Previous Managed Care experience, within a MLTC or working with special needs populations preferred.
• Valid NYS Driver’s license, safe driving record, and dependable transportation.
• In good standing with the Medicare and Medicaid programs.
• Free of communicable disease.
• Bilingual skills (preferred).