Social Work Care Coordinator 1

About the role

This position is responsible under the supervision of the department manager for providing patients and families with emotional support, advocacy as appropriate, financial information, discharge planning, and social work services. This position also serves as a liaison between the medical staff and the patient/family and provides interventions designed to minimize patient stress and maximize coping skills to expedite recovery and long-term care planning. This position requires the ability to advocate on behalf of the client to ensure their connection to necessary resources for their continued success.

Responsibilities

This position provides psychosocial services to patients, families, and staff to assist in coping with illness and hospitalization. This position also provides educational information and resources that may assist patients/families during and after hospitalization. This position provides clinical and complex discharge planning for patients requiring post-acute services. The incumbent must provide optimal patient care through assessment, planning, implementation, and evaluation of neonatal, child, adolescent, adult, and geriatric patients and families. The major challenge to this position is the ability to prioritize and assess critical situations while maintaining quality services under stressful conditions. This position has the authority to review and evaluate each case; establish work priorities; and differentiate between services the hospital can provide and those services, which can be provided more appropriately by the community. For some Care Management programs/departments this position may be required to work with patients in the community outside of a Renown facility yet remain under Renown's stewardship. Contact with these patients may be by phone, in-person during an appointment or completing a home visit. (For departments 200741 and 530346)

Requirements

• Ability to read, write, speak, and understand English sufficiently to perform job duties safely and effectively.
• Appropriate education to obtain and maintain Social Work licensure in the State of Nevada.
• One-year experience in the social service field, or completion of an internship program in a healthcare setting; experience in health care settings preferred.
• Ability to obtain and maintain State of Nevada Social Work licensure.
• Proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word; ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Skills

• Knowledge of social work skills, theories, and intervention.
• Ability to make psychosocial assessment and implement treatment plans, aggressively addressing psychosocial needs to avoid discharge delays for clinically stable patients.
• Ability to complete a thorough discharge