SOCIAL SERVICES SPECIALIST

Job Summary

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

Primary Responsibilities

• Assess client eligibility and provide individualized case management.
• Develop service plans tailored to client needs.
• Conduct home visits, interviews, and risk assessments.
• Maintain detailed case records and documentation.
• Advocate for clients in legal, medical, and housing matters.

Preferred Qualifications

• A bachelor’s degree.
• Experience in working with children and/or families.
• Some experience with community engagement or community resources.
• Organizational and Time Management skills are a must.

Knowledge and Skills

• Knowledge of crisis intervention and de-escalation techniques.
• Knowledge of Arkansas social service laws, policies, and regulations.
• Ability to analyze client needs and create action plans.
• Understanding of behavioral health and protective services.

Minimum Qualifications

• Minimum of two years of work experience in human services programs or public service.
• Required to have a background check and child/adult maltreatment registry check.
• N/A

Other Job Related Education and/or Experience

May be substituted for all or part of these basic requirements, except for certification or licensing requirements, upon approval of the Qualifications Review Committee.