SOCIAL SERVICES SPECIALIST

Job Summary

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

Primary Responsibilities

• Assess client eligibility and provide individualized case management.
• Develop service plans tailored to client needs.
• Conduct home visits, interviews, and risk assessments.
• Maintain detailed case records and documentation.
• Advocate for clients in legal, medical, and housing matters.

Knowledge and Skills

• Knowledge of crisis intervention and de‑escalation techniques.
• Knowledge of Arkansas social service laws, policies, and regulations.
• Ability to analyze client needs and create action plans.
• Understanding of behavioral health and protective services.

Preferred Qualifications

• Bachelor’s degree.
• Experience working with children and/or families.
• Some experience with community engagement or community resources.
• Strong organizational and time‑management skills.

Minimum Qualifications

• Minimum of two years of work experience in human services programs or public service.
• Required to pass a background check and child/adult maltreatment registry check.

Position Information

Job Series: Social Services Programs – Career Path
Classification: Social Services Specialist
Class Code: SSP16P
Pay Grade: SGS06

Pay

Salary Range: $52,137 – $77,163

Benefits

• Pension plan
• Maternity leave
• Paid state holidays
• Additional state employee perks