SOCIAL SERVICES SPECIALIST

Location: Harrisburg, AR (Poinsett County)

Anticipated starting salary: $52,137.07

About the role

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies. The specialist plays a critical role in supporting the safety, permanency, and well-being of Arkansas children and youth through quality case management. The Department of Children and Family Services (DCFS) is committed to ensuring every child has the opportunity to grow up in a safe, stable, and nurturing environment.

Responsibilities

• Assess client eligibility and provide individualized case management.
• Develop service plans tailored to client needs.
• Conduct home visits, interviews, and risk assessments.
• Maintain detailed case records and documentation.
• Advocate for clients in legal, medical, and housing matters.
• Collaborate with community partners to strengthen families and promote positive outcomes for children and youth.

Requirements

• Minimum of two years of work experience in human services programs or public service.
• Background check and child/adult maltreatment registry check required.
• Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the Qualifications Review Committee.

Qualifications

• Knowledge of crisis intervention and de-escalation techniques.
• Knowledge of Arkansas social service laws, policies, and regulations.
• Ability to analyze client needs and create action plans.
• Understanding of behavioral health and protective services.

Preferred Qualifications

• Bachelor’s degree.
• Experience working with children and/or families.
• Experience with community engagement or community resources.
• Strong organizational and time management skills.

Pay

Salary range: $52,137 – $77,163 (Pay Grade: SGS06)

Benefits

• Pension plan.
• Maternity leave.
• Paid state holidays.
• Additional state employee perks.