SOCIAL SERVICES SPECIALIST
Location: Texarkana, AR (Miller County)
Anticipated starting salary: $52,137.07 • Salary range: $52,137 - $77,163
About the role
The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies. DCFS is committed to ensuring every child has the opportunity to grow up in a safe, stable, and nurturing environment. Through quality case management, engagement with families, and collaboration with community partners, the Social Services Specialist helps strengthen families, support permanency, and promote positive outcomes for children and youth.
Responsibilities
- Assess client eligibility and provide individualized case management.
- Develop service plans tailored to client needs.
- Conduct home visits, interviews, and risk assessments.
- Maintain detailed case records and documentation.
- Advocate for clients in legal, medical, and housing matters.
Requirements
- Minimum of two years of work experience in human services programs or public service.
- Required to pass a background check and child/adult maltreatment registry check.
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Qualifications
- A bachelor’s degree.
- Experience in working with children and/or families.
- Experience with community engagement or community resources.
- Strong organizational and time management skills.
Skills
- Knowledge of crisis intervention and de-escalation techniques.
- Knowledge of Arkansas social service laws, policies, and regulations.
- Ability to analyze client needs and create action plans.
- Understanding of behavioral health and protective services.
Benefits
- Pension plan.
- Maternity leave.
- Paid state holidays.
- Additional perks associated with state employment.