Social Services Director/Skilled Case Manager

Benefits

• PTO at 60 days
• Full-time benefits at 90 days

Skills and Qualities

• Excellent communication skills
• Compassion and empathy
• Good time-management skills
• Good problem-solving skills
• Strong organizational skills
• Experience in Skilled Nursing case load
• Medicare/Medicaid knowledge

If you're an entry-level social services assistant with no training, many employers will provide on-the-job training in case management, which means working with clients from a variety of backgrounds.

Job Responsibilities

• Interview clients to understand needs
• Share information about programs and community resources
• Work with more experienced social and human services workers to find solutions
• Screen clients for program eligibility
• Provide administrative support, such as filling out service paperwork for clients
• Schedule interviews between clients and service providers
• Follow up with clients
• Keep records of conversations