Social Services Director

Portsmouth Health and Rehab, Portsmouth, OH. Full-time position. Salary negotiable.

About the role

Portsmouth Health and Rehab is a skilled nursing and rehabilitation center located in Portsmouth, OH. At Portsmouth Health and Rehab, our mission is simple: “To make a positive difference in the lives of those we serve by providing competent, compassionate and outcome-oriented care – every day.”

The Social Services Director plans, organizes, supervises and directs all administrative and operational activities of the Social Services Department in accordance with current federal, state, and local standards, guidelines and regulations, and the facility’s established policies and procedures.

Responsibilities

• Oversee the development, implementation, supervision and ongoing evaluation of the Social Services Department designed to meet and assist residents in attaining or maintaining their highest practicable well-being.
• Complete and/or direct/delegate the completion of the social services component of the comprehensive assessment.
• Direct preadmission services for inbound residents, including participation in interdisciplinary evaluation of residents' needs for institutional care and completion of the PASARR Level I.
• Participate in facility policy development to positively impact the quality of care delivered to residents.
• Coordinate implementation and oversight of procedures to ensure social services actions and interactions are adequately documented in each resident’s medical record, and that legal, ethical, and professional standards of social work practice are upheld in written recordings.
• Oversee the establishment of departmental QA procedures and modification of those procedures where appropriate.
• Oversee the process of Advance Care Planning for each resident upon admission, and ensure that any Advance Directives are reviewed with the resident/resident representative on a regular basis.
• Ensure that staff members are made aware of the resident’s code status and end-of-life wishes; assist with informing and educating residents and their representatives about health care options and ramifications.
• Assist residents in voicing and obtaining resolution to grievances.
• Review complaints and grievances made by the resident and make a written report indicating what action(s) were taken to resolve the complaint or grievance.
• Gather grievance reports from other Social Services staff and ensure follow-through and resolution has been completed as per facility policy.
• Track grievance trends and report findings as part of the facility’s QAPI program as requested.
• Other duties as assigned.

Qualifications

• A minimum of a bachelor’s degree in social work or another human services field (e.g., sociology, gerontology, special education, rehabilitation counseling, or psychology).
• One year of supervised social work experience in a health care setting working directly with individuals.

Benefits

• Competitive wages and benefits package
• 401(k) plan
• Paid time off
• Positive and compassionate environment
• Supportive leadership team
• Additional incentives