Social Services Director

About the role

Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to shattering stereotypes of aging services, revolutionizing senior living communities by embracing the wisdom, experience, and vitality of elders. They welcome people of all beliefs and backgrounds, valuing a diverse workforce for fresh ideas, innovation, and better practices. The organization promotes equal pay for equal work and has received the “Worlds Best Workplace” designation for 2024‑2025 based on employee feedback.

Responsibilities

• Assess, evaluate and strive to meet the psychosocial needs of residents.
• Assist in preparation of the Social Services budget and maintain compliance with budgetary guidelines.
• Assist in creating, implementing, reviewing and revising Social Services policies and procedures, updating as needed.
• Provide information and referral to residents, families and staff linking individuals to internal and/or external services.
• Disseminate information regarding available financial resources and help maintain and ensure continuation of monetary benefits residents are entitled/eligible to.
• Mediate disputes between and among residents, families and staff.
• Assist with crisis intervention and help individuals develop alternative coping strategies.
• Design, implement and evaluate programs and services that serve individual needs and interests.
• In compliance with company policies, if applicable, interview, hire, develop, supervise and follow the company’s performance management policy with direct reporting staff.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in Social Work required; Master’s Degree in Social Work preferred.
• Minimum of two (2) years experience in long‑term care preferred.
• One year experience in a supervisory capacity.
• Experience with computer word processing and database programs.
• Ability to read, write and speak English.
• Excellent customer service skills.

Skills

Strong interpersonal and communication abilities; proficiency with word processing and database software; capacity to handle light physical effort (lifting up to 20 lb occasionally, 10 lb frequently); ability to sit, stand, bend and move intermittently; adept at managing frequent interruptions and interacting with various stakeholders.

Benefits

• Health Coverage
• Health Savings Accounts
• Retirement (with match)
• Dental, Vision, Disability & Life Insurance
• Paid Time Off plan