Social Services Director

Position Summary

The Social Services Director is responsible for providing medically related social services to residents to help attain or maintain the highest practicable physical, mental, and psychosocial well-being.

Essential Duties And Responsibilities

• Establish courses of action by exploring options and setting goals with residents and their families.
• Assist residents in achieving the highest practicable level of self-care, independence, and well-being.
• Provide medically related social services to support residents' physical, mental, and psychosocial health.
• Evaluate social, family, psychological, and emotional factors to assess social service needs and develop appropriate care plans.
• Provide emotional support and counseling to residents and families coping with illness, disability, grief, loss, and end-of-life issues.
• Aid residents and families with healthcare decision-making processes.
• Assist residents with personal shopping needs when appropriate.
• Maintain inventory and tracking of resident belongings.
• Cookinate investigations and responses regarding missing, lost, or stolen personal belongings.
• Connect residents with community resources, social service agencies, health organizations, and welfare programs.
• Assist residents in obtaining prosthetics, assistive devices, and other necessary equipment.
• Develop and maintain collaborative relationships with facility departments and external community agencies.
• Complete and maintain accurate documentation regarding resident social service status and interventions.
• Cookordinate outpatient appointments and schedule ancillary services including optometry, podiatry, dentistry, and psychiatric services.
• Participate in discharge planning and coordinate referrals, equipment, agency services, and follow-up care with the interdisciplinary team.
• Provide staff in-service education and training as requested.
• Counsel residents and family members regarding adjustment, coping, and psychosocial concerns.

Qualifications

• Bachelor's degree in Social Work, Human Services, or a related field preferred.
• Experience in skilled nursing, post-acute care, long-term care, or healthcare social services preferred.
• Knowledge of resident rights, discharge planning, and community resources.
• Excellent communication, documentation, and interpersonal skills.
• Ability to maintain confidentiality and exercise sound professional judgment.
• Strong organizational, planning, and problem-solving abilities.