Social Services Director

Position Summary

At Aventura at Shiloh Springs, we believe exceptional care goes beyond the physical—it's about supporting the whole person. We are seeking a compassionate and driven Social Services Director to lead our Social Services Department and champion the emotional, social, and psychological well-being of our residents. In this vital leadership role, you will shape programs, support residents and families through life transitions, and ensure every individual is treated with dignity, respect, and care.

Why You’ll Love Working With Us

• Low-cost health insurance with open network—choose any doctor
• Dental & vision coverage
• PHMP wellness plan with free unlimited telemedicine (and increased take-home pay!)
• AFLAC voluntary benefits (life, disability, and more)
• Flexible, all-inclusive PTO—take time when you need it
• Daily Pay for financial flexibility
• 401(k) retirement plan
• Employee perks, discounts & appreciation events
• A supportive staffing ratio
• A fun, team-oriented environment with a strong leadership team

What You’ll Do

• Support & Advocate for Residents
• Conduct psychosocial assessments and develop individualized care plans
• Provide counseling and emotional support to residents and families
• Help residents adjust to changes in health, environment, and life circumstances
• Advocate for resident rights, dignity, and quality of life
• Collaborate & Plan Care
• Participate in interdisciplinary care plan meetings
• Partner with nursing, therapy, dietary, and activities teams
• Document interventions and track resident progress
• Lead Discharge Planning
• Cook up safe and effective discharge plans
• Connect residents and families with community resources and services
• Provide education and guidance for post-discharge care
• Build Relationships
• Serve as a trusted liaison between residents, families, and staff
• Address concerns and support conflict resolution
• Maintain strong connections with community partners and agencies
• Ensure Quality & Compliance
• Maintain compliance with all regulatory standards
• Ensure accurate documentation for surveys and audits
• Participate in quality improvement initiatives
• Lead the Department
• Supervise social services staff (if applicable)
• Develop policies and procedures
• Support staff education on psychosocial care and resident rights

What You Bring

• Bachelor’s degree in Social Work, Human Services, or related field (Master’s preferred)
• Current Social Work license (if required)
• 1–2 years of experience in long-term care, healthcare, or geriatric services preferred
• Knowledge of regulations and discharge planning
• Strong communication, counseling, and conflict-resolution skills
• A compassionate, resident-centered approach