Social Services Case Manager IV

Professional Duties

• Aid in scheduling appointments, obtaining referrals, and completing forms.
• Participate in end-of-life care conversations, Durable Power of Attorney (DPOA)/Physician Orders for Life-Sustaining Treatment (POLST) coordination, and VA benefits administration as needed.
• Assist with various financial, community, and government applications and forms.
• Determine when to involve community protective services agencies and mandated reporting.
• Interview patients to understand their needs and develop care plans, following up as necessary.
• Collaborate with other staff, the patient, and the patient’s family to facilitate continuity of care, participation in company programs, and proper utilization of community resources.
• Conduct visits across home, clinic, and community settings.

Qualifications

• Masters degree in a behavioral health, counseling, or human services discipline, including Social Work and related fields required.
• At least 3 years of experience in social services and/or case management required.
• Intermediate knowledge of medical terminology.
• Ability to use computers and other electronic office equipment with intermediate to proficient level of expertise.
• Current California driver's license and proof of automobile insurance required.